What are the responsibilities and job description for the Account Director position at Sia Experience?

Job Description

As Account Director, you successfully manage accounts, curate relationships and contribute to the overall coordination of cross-functional teams to ensure we are meeting the client goals. The right candidate will be responsible for assessing client business needs, providing strategic stewardship to the clients, aligning the internal team on business objectives, and ultimately meeting & exceeding client expectations.

You are a big thinker, incredibly organized, and enjoy building relationships. You love and understand the entire digital ecosystem across all advertising - paid, earned, owned, social, mobile, user experience, web development, analytics, etc.

What Success Looks Like :

You demonstrate keen strategic planning / oversight of project plans and engagement structure. You align the project plans and engagement structure with the agency’s financial goals including :

Aggregating profitability (i.e. you have a deep understanding of how to structure the engagement in a strategic way to meet client goals.)

Ensuring the work quality is delivered at the highest level, which sets us up to grow the account, but you are also cognizant of financial and timing parameters and leverage creative ways to get us where we need to be.

Structuring the plan / resourcing strategy to maximize impact on ongoing monthly financial goals related to our revenue targets and breakeven. You are agile in thinking about assumptions we can make, things we can pull up and keeping us on track to hit these goals ongoing.

Holding the production team accountable to the accuracy of the numbers they're reporting in context to 1) your views on the account and how / why / when we should be investing and 2) reality of what's in our systems related to the plans you know about (i.e. trust your gut)

You are effectively developing client proposals, executing SOW’s and translating client requests into actionable briefs.

Business growth is achieved because you are proactively seeking opportunities to add value, extend campaigns, recommend new projects, and build relationships.

Qualifications

At least 7-10 years of digital agency experience in managing relationships required

Solid understanding of account and project management methodology including the ability to identify and resolve issues, manage risk, and run team meetings

Proven track record in prioritizing a heavy workload

Able to meet deadlines with accuracy and minimum supervision

Superb written and communications skills

Comfortable and confident acting as a product owner

Professional, friendly demeanor with extremely strong organizational skills and high attention to detail

Ability to solve problems with keen instincts and organizational experience

Positive, professional team-player

Proven knowledge of the digital ecosystem across the entire advertising landscape (paid, earned, owned media, social, mobile, user experience, web development, analytics, etc.)

Bachelor's degree required

Additional Information

Compensation & Benefits

Compensation is determined by years of experience and proven previous success in this role, level of expertise in the skills needed to perform this role at the highest level and cost of living in your area of residency. Salary Range : $150,000-$175,000 / year

Annual Discretionary Bonus

Healthcare coverage that includes medical, dental, vision and life insurance policies

Generous time off

Parental leave paid at 100% of base pay for all new parents regardless of gender

Building Healthy Families Program

9 Company Holidays 1 Floating Holiday

401(k) Plan - 4% matching on day 1

College save-up plan & college loan repayment plan

Monthly cell phone stipend

Commuter Benefits

Gym Reimbursement through firm medical plan

Our Commitment To Diversity

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia's DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia, brings together our people worldwide to facilitate local and global progress, focused on the following areas :

Gender equality (global Gender Equality Index score of 93 / 100 for 2023)

LGBTQ

Race & Ethnicity

Working Parents

Disabilities

Hybrid Workplace Guidelines

Sia maintains its hybrid workplace arrangements and provides a flexible workplace environment that is driven by client and business / market needs. At this time, in-person requirements are issued by departments (Business Unit / Business Line) and vary by office location. Consultants are expected to have the ability to be flexible with work location depending on business needs and live within a reasonable distance to the office.

Work Authorization & Sponsorship

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Salary : $150,000 - $175,000

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