What are the responsibilities and job description for the Insurance Claims Specialist position at SIA Group?
Job Overview:
SIA Group is looking for an Insurance Claims Specialist who will assist the sales and service teams in navigating complex insurance claims on behalf of our clients. Duties would include policy interpretation, coverage opinions, claim status management, and more.
Duties:
Duties:
- Analyze coverage issues, evaluate claims handling and underwriting practices, and determine exposure for all levels of coverage litigation.
- Act as the primary point of contact for agency clients, ensuring satisfaction and resolution throughout the claim process.
- Serve as an agency resource to aid in investigations and adjudications of specific claims.
- Support data collection for carrier determination of customer coverage.
- Attend and play a prominent role in sales and service client meetings to present the agency's claims management program.
- Provide guidance and training to internal insurance employees on coverages, claim trends, and claim resolution.
- Work with outside counsel when needed for support in litigation.
Qualifications:
- North Carolina Property & Casualty license.
- Bachelor's degree in risk management, business administration, or similar field, preferred.
- Five years of commercial insurance experience.
- Commercial claims management experience, preferred.
- Excellent critical thinker and problem solver.
- Professional, polished, and tactful.
What We Offer:
- Competitive Compensation
- PTO and Paid Holidays
- Health Benefits
- 401(k)
- Educational Opportunities
- Work/Life Balance
- Savings Account / Christmas Club
- Stellar perks / fringe benefits package!
To learn more about SIA Group or our hiring process, visit our careers page: https://www.siagroup.com/careers
