Business Analyst

Title: Business Analyst

Location: Ft. Lauderdale, FL(Remote- Need Local candidates)

Duration: 6 Months

Rate: $44/hr on W2

Job Description:

The IT Business Analyst solves organizational information problems by analyzing requirements; designing system enhancements; recommending system controls and protocols. Working closely with business representatives and information technology teams, business analyst will translate business needs into effective process and software designs, helping business achieve its objectives using process and technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

• Initiates, participates and facilitates data modeling, process modeling and solution modeling

• Designs and documents software solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications as needed

• Improves systems by studying current practices; designing modifications.

• Recommends controls by identifying problems; writing improved procedures.

• Develops testing scenarios and assists with user acceptance testing for system and process changes

• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

• Prepares technical reports by collecting, analyzing, and summarizing information and trends.

• Investigate service related issues to identify root cause of issues; identify and communicate business needs assessments as necessary.

• Keeps abreast of trends and issues in the government healthcare insurance space.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science, industrial engineering, business, or operations management

• Minimum of five to seven years of experience in similar role

• A solid history of leading development, support, modifications, enhancements and troubleshooting technologists is required.

• Experience in Healthcare Insurance Enrollment and Membership Services environment, with government sponsored program experience a big plus

OTHER DUTIES AND RESPONSIBILITIES

• Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.

• Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.

• Responsible for performing other duties and responsibilities as required.

REPORTING RELATIONSHIP

X Position has no supervisory responsibilities

Provides work direction only

Provides work direction and has responsibility for hiring, promotions, transfers, performance management, discipline and discharge, etc.

Knowledge, Skills, and Abilities

• Strong Analytical Skills and problem solving skills

• Excellent Oral and Written Communication Skills

• Strong Business Process Analysis and Design Skills

• Ability to Create and Maintain Flow Charts for Business processes

• Ability to create State Diagrams, Screen Mock Ups

• Ability to design, document process monitoring and control Reports

• Software Requirements Documentation

• Software Testing for User Acceptance

• Strong presentation / demonstration skills

• Business Process for User Acceptance

• Ability to engage comfortably and effectively present information to top management, internal and external customers

• Good written, verbal and interpersonal communication skills.

• Excellent organizational skills and attention to detail.

• Excellent documentation skills.

• Team player.

• Requires analytical / problem-solving skills

• Requires solid knowledge of generally accepted accounting principles

• Hands on individual with strong work ethic combined with solid managerial skill set.

• Strong attention to detail and ability to meet aggressive deadlines

• Skill in dealing politely, tactfully and firmly with a wide range of people and personalities.

• Skill in communication and interpersonal skills sufficient to exchange or convey information and to receive work direction.

• Skill in organizing and prioritizing tasks.

• Must be able to multi-task and think quickly.

• Ability to analyze data and prepare reports.

• Ability to understand and carry out complex oral and written instructions.

• Ability to interact professionally and maintain effective working relationships with superiors, coworkers, customers, and others.

• Ability to work in an environment with many interruptions.

• Ability to be flexible and juggle many assignments or projects at the same time.

• Ability to manage open requests and follow up when necessary without outside direction.

• Ability to manage time effectively with strong attention to detail.

• Ability to constantly meet deadlines.

• Ability to interact politely, tactfully and firmly with a wide range of people and personalities.

• Ability to manage multiple simultaneous tasks with individual timeframes and priorities.

• The ability to generate positive relationships with internal and external business associates as well as foster a team environment through excellent leadership and management skills.

• Strong change management skills and ability to thrive in a dynamic and fast-paced environment.

Computer Equipment and Software Requirements

This position requires the ability to work with a personal computer in a Windows environment. Must possess familiarity with office software including Word, Excel, and Outlook.

WORK ENVIRONMENT

Work takes place in a standard office environment. While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. Tasks involve the ability reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.