Microsoft Specialist

Job Title: M365 Systems Administrator

Location: Alexandria, VA -Hybrid

Job Description:

• Our client is currently seeking a highly skilled and experienced M365 Systems Administrator to join their IT team in Alexandria, VA.
• This role is pivotal in managing and integrating their Microsoft 365 (M365) hybrid environment to ensure optimal performance, security, and user support.
• The successful candidate will work closely with IT teams, end-users, and stakeholders to maintain a seamless operation across both on-premises and cloud-based M365 services.
• This position offers a challenging and rewarding opportunity to enhance organizational productivity and efficiency through expert administration and innovative solutions.

Responsibilities:

• Administer and manage M365 services including Exchange Online, SharePoint Online, OneDrive, and Teams.
• Monitor health, performance, and logs of M365 services to ensure optimal operation and compliance with IT standards.
• Troubleshoot and resolve issues related to M365 services and integration with on-premises environments.
• Configure and maintain email systems, ensuring secure and efficient mail flow and directory synchronization in a hybrid Exchange environment.
• Implement and maintain security policies and practices, conduct regular security audits to ensure compliance with organizational and regulatory standards.
• Provide Tier 3 support for M365-related issues and assist in training end-users and IT staff on M365 functionalities.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience.
• Minimum 3-5 years of experience in M365 administration or a similar role.
• Proven experience managing hybrid IT environments, including proficiency with Azure AD Connect and Exchange Hybrid Configuration.
• Strong knowledge of Microsoft 365 services, Active Directory, and Azure Active Directory.
• Experience with scripting languages such as PowerShell, Python, or similar for automation and configuration.
• CompTIA Security certification or similar credentials.
• ITILv4 Foundations certification is preferred.
• Secret Clearance or ability to obtain such clearance.
• Exceptional problem-solving skills and ability to work independently.
• Strong communication and customer service skills, capable of effectively collaborating with various stakeholders.