What are the responsibilities and job description for the Technical Writer position at Sibitalent Corp?
Role :: Technical Writer (Hybrid)
Location :: New York, NY ( Try to find local )
Visa :: No H1B/CPT/OPT
Interview mode :: Virtual and Onsite
Must to have
- 5-15 years of experience as a Technical Writer, preferably in IT.
- Excellent writing, editing, and proofreading skills.
- Strong ability to translate technical concepts for non-technical audiences.
- Experience with instructional or educational content.
- Proficiency in documentation tools and content management systems.
- Strong organizational and communication skills.
Job Summary
We are seeking a skilled Technical Writer to join our IT department. The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation to enhance communication with non-technical employees. The role involves writing how-to guides, instructional documents, announcements, email communications, and other content to ensure employees have access to high-quality IT-related information, enabling them to work more efficiently and effectively.
Responsibilities
- Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
- Create and manage internal knowledge base articles and documentation.
- Collaborate with IT and other departments to gather information and ensure accuracy of content.
- Translate complex technical concepts into easy-to-understand language for non-technical audiences.
- Ensure all documentation is clear, concise, and user-friendly.
- Conduct reviews and updates of existing documentation to maintain relevance.
- Identify new opportunities to improve employee experiences through documentation and communication.
- Work with subject matter experts to ensure specialized topics are accurately covered.
- Review and edit content created by other team members to maintain consistency and quality.
- Implement frameworks for knowledge management and content creation.
- Utilize content management systems to organize and publish documentation.
Qualifications:
- 5-15 years of proven experience as a Technical Writer.
- Strong writing, editing, and proofreading skills.
- Ability to simplify complex technical concepts for a non-technical audience.
- Experience creating instructional or educational content.
- Strong attention to detail and organizational skills.
- Process-oriented, with experience in documentation and content management.
- Proficiency in documentation tools and content management systems.
- Ability to work independently and collaboratively within a team.
- Excellent interpersonal and communication skills.
