ADMIN ASST

You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Administrative Assistant – Maternal Fetal Medicine This role is dedicated to creating a positive first impression for appointments in MFM at Sibley. The goal is to provide a warm welcome to all who seek
care. The Administrative Assistant is vital in providing safe and efficient daily operations
of the Front Desk in addition to performing secretarial duties. The role also includes
accessing hospital information systems via the computer and completing patient
registration; triaging telephone calls appropriately; obtaining medical records to facilitate
patient appointments; scheduling a variety of appointments, and posting surgical cases
on behalf of the provider(s). It is expected that confidential information will be handled in
accordance with hospital policy and HIPAA guidelines.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Location:

Sibley Memorial Hospital

Washington D.C.

Shift:

FT/Days

Education:

High school graduate or equivalent, PC experience required

Essential Duties & Responsibilities:

• Practices the Circle of Excellence to all who enter the department, including patients and families, in addition to fellow staff, both in the department and hospital-wide.
• Works with new patient scheduling as needed on registering all patients into the hospital information system. Obtains insurance, medical, and demographic information from the patient using various forms to collect and process data. Retrieves proper paperwork from Admissions to process the patient into the system.
• Shares registration information with Financial Counselor Coordinator to facilitate preauthorization of treatment plan prior to initiating surgery and other procedures.
• Answers multi-line telephone including responding to general questions, triaging calls, transferring callers, and abstracting information about purpose of call. Refers written or verbal messages to appropriate individual.
• Maintains department scheduling by using department information system. Able
• to schedule patients according to type of appointment and understands length of
• appointment time for physician visits and surgery. Able to schedule diagnostic exams in other departments as part of the treatment plan.
• Uses new patient “intake” form to collect medical information in preparation for the physician visit. Retrieves information from hospital information system or requests information from outside physician offices via telephone/fax/mail.
• Prepares EMR prior to patient visit. Scans outside records and other records into patient EMR as necessary.
• Retrieves dictation from information system. Sorts dictation and collects physician signature if indicated. Verifies correct number of copies required and Administrative Assistant mails to outside physician offices. Logs external films into the hospital information system.
• Greets all patients, family members, and physicians upon entry. Directs them to appropriate area of the department. Gives patient proper forms to prepare for consultation and explain how to complete.
• Contributes to the agenda of the monthly staff meetings and participates.
• Orders supplies and maintains proper department inventory.
• Determines consistency and completeness of the obtained data in forms and records; initiates or takes action to resolve problems.
• Refers patient and physicians callers to appropriate staff members.
• Act in a timely fashion to resolve outstanding issues.
• Coordinates daily schedule and workload for the area in conjunction with other staff. Assists with keeping department on time in accordance with the schedule. Keeps patients and family informed about delays and potential wait time.
• Facilitates patient and physician access to department services.

Additional Duties & Responsibilities:

• Maintains an orderly, quiet, and private environment with special attention to
  assigned workstation and patient waiting areas.
• Operates office machines such as computer, photocopier, scanner, and fax.
  Arranges for repair of equipment as needed. Deals discretely with sensitive,
  confidential patient information in accordance with HIPAA regulations and
  hospital policies.

Minimum Requirements:

Skills & Abilities Required:

• Computer program entry/retrieval skills. Must be able to understand computer commands and ability to utilize personal computer with available software. Proficiency utilizing keyboard and mouse. Able to utilize Microsoft Outlook for scheduling meetings.
• General knowledge of human anatomy and physiology, medical terminology, and alpha-numeric filing systems.
• Able to communicate in an effective manner in oral and written form. Good command of the English language is necessary.
• Ability to utilize departmental telephone system to communicate with employees, physicians, and hospital staff. Must be able to effectively communicate both orally and in writing to patients, hospital staff, and physicians.
• Able to adjust personal schedule to meet the needs of the department.
• Attends staff meetings and participates in discussion.
• Performs other related duties as required

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum $22.41/hour - Maximum $36.98/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.