Demo

Embedded Incident Response Coordinator Specialist

Sibylline Ltd
Arlington, TX Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

We are looking for a passionate and motivated Incident Response Coordinator Specialist to join our embedded team supporting our clients GSOC.  The candidate will monitor for major incidents facilitate incident / crisis management team support author stakeholder and employee messages and related products and document response activities. The Specialist will ensure timely highquality delivery of services and products. They will be accountable to the Sr. Global Security Operations Center (GSOC) Manager and have dotted line reporting to Incident Commanders as events require. Successful candidates should be comfortable working in an ambiguous fastpaced environment.  This position is on site Monday Friday 10AM 6PM.

Key responsibilities :

  • Draft review and distribute stakeholder notifications
  • Triage and manage security incidents and events that cause business disruptions
  • Work with the Operations Manager to identify process and quality improvements
  • Represent the GSOC in incident response meetings with stakeholders
  • Facilitate tabletop and drill exercises while on shift for continuous training
  • Receive information from outgoing shifts to identify ongoing events and open action items to ensure effective transition personnel supporting emergency incidents and events
  • Create effective oncoming shift briefings allocate tasks and assignments and drive completion of pending products
  • Develop and implement preparedness and recovery training
  • Provide backup support and oncall functions as needed
  • Assess service statistics and prepare detailed reports on findings
  • Collaborate with internal and external teams partners to propose develop and implement solutions to customer and operational challenges

Qualifications :

Basic Qualifications :

  • Bachelors degree or equivalent experience
  • 3 years of overall work experience
  • Excellent written and verbal communication skills
  • Demonstrated conflict resolution skills
  • Experience conducting research and analysis
  • Ability to multitask in a fast paced at times stressed work environment
  • Comfortable with a hightech work environment and willing to learn new tools and innovations
  • Willingness to work outside of the standard workday to interface with team members on other shifts and / or in other time zones
  • Preferred Qualifications :

  • Bachelors degree
  • 2 years of experience as a leader (supervisory)
  • Lean / Six Sigma experience
  • Experience in emergency management including preparedness and response
  • Experience developing and leading largescale preparedness exercises
  • Experience in or demonstrated ability to lead people / teams without formal responsibility and interacting and building rapport with teams of all levels
  • Additional Information :

    Successful candidates will be invited to complete a writing assessment test to writing skills.  Shortlisted applicants will then be invited to a final panel interview with presentation. In the current environment our interviews will be conducted virtually.

    The remuneration for this role is negotiable for the right candidate dependent on qualifications aptitude and experience.  The salary range for this position is $65000 $80000 per year.

    Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation gender ethnicity age political beliefs culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Children Activity,Apprentice,Advertising,Gallery,IT Software,Barista

    Experience : years

    Vacancy : 1

    Salary : $65,000 - $80,000

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