Administrative Assistant - CS (In person)

Position: Administrative Assistant - Customer Support Representative

APPLICANTS WITH EXPERIENCE WITH LIMITED MEDICAL PLANS - MULTI PLAN OR FIRST HEALTH ARE PREFERRED.

About us

Sicuro Health is an Insurance Agency that is licensed in 45 States. We shop the market for our clients based on what is available in their state, and assist them in making a decision of which plan will fit their needs best.

The Healthcare market is constantly changing, and has become difficult to navigate in recent years. Our team works tirelessly to provide our clients with information on what the market in their area has available for those seeking affordable health insurance.

Everyone needs effective and affordable health insurance. According to the CDC, many Americans go without health insurance every year. We believe the process can be intimidating and the fear of affordability prevents people from seeking out a plan suitable for their needs. Let us do the analysis to figure out what plan is the best option for you. We can uncover a plan that fits your lifestyle and budget so that you can benefit from coverage.

Job Description:

The Customer Support Representative will be responsible for providing exceptional customer service to our clients. They will interact with customers to provide information on the products and other questions they may have. They will also be responsible for resolving customer complaints and complaints by communicating with the sales team to create solutions.

Why Us?

• Stable Hours: Monday to Friday, 9 AM to 6 PM
• Casual Atmosphere: Enjoy a relaxed and friendly workspace
• Career Growth: Opportunities for advancement and personal development

Role Overview:

• Customer Service & Verification: Administrative assistant
• Relationship Builder: Forge strong connections with clients
• Team Player: Work collaboratively in a supportive team setting

Pay Structure:

• Hourly: $17.00

Perks & Benefits:

• Competitive Compensation Package
• Fun Team Activities and Outings
• Ongoing Professional Development

Requirements:

• Previous experience in customer service or other related fields for Health Insurance preferred.
• Ability to build rapport with clients and provide exceptional customer service is required.
• Must have excellent communication skills, as well as basic computer skills.
• Must be able to multitask and stay organized in a fast paced environment.
• Must be able to assume responsibility for their work and complete it with attention to detail.
• Must possess strong problem solving skills and the ability to work independently with little supervision.
• Must have the ability to work both independently and collaboratively on projects simultaneously.
• Boca Raton, FL citizenship or green card requirement may apply.

Sicuro Health is an equal opportunity employer committed to a diverse workforce.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: No less than 45 per week

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• No nights

Work Location: In person

Salary : $17