What are the responsibilities and job description for the Field Service Tech position at Siddons Martin Emergency Group?
Job Details
Description
Siddons Martin Emergency Group Benefits
Employee-Owned Company
Monday-Friday schedule
Full-Time Employees:
Company Sponsored Benefits:
Medical (PPO & HSA), Dental, Vision, STD
Company Paid Benefits:
Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time)
401K with Employer Match (eligibility requirements)
Employee Stock Ownership Plan (eligibility requirements)
Paid Holidays & Paid Time Off (Full-Time Only)
Maternity/Paternity Leave (eligibility requirements)
Paid Training & Safety Equipment
Relocation Benefits
Verizon Wireless Company Discount (eligibility requirements)
Summary
Perform repair work by traveling to assigned site locations. Troubleshoot problems specializing in refuse and environmental equipment.
Duties and Responsibilities
- Responsible for the service and repair of all refuse equipment.
- Testing and repairing equipment by traveling to the location of the customer.
- Provide troubleshooting and performing installation of equipment.
- Attending to the needs of the customer whenever required.
- Provide confirmation that equipment is functional.
- Provide telephone support to the customer in order to perform troubleshooting.
- Follow through to ensure equipment is in proper working condition after performing troubleshooting.
Qualifications
Qualifications
- Must be willing to travel within an assigned territory.
- Must be dependable.
- Excellent customer service skills, both verbal and written.
- Must assume responsibility for high quality of repair process.
- Must have the ability to work independently or with less supervision
- Should have excellent verbal communication skills
- Must have the ability to work under pressure
- Ability to manage service calls
Education and/or Experience
- High School Diploma or GED
- Clean driving record with or able to obtain a Class B non-exempt CDL driver license
- Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
Certificates, Licenses, Registrations
- ASE Heavy Truck Certifications are a plus
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
