LGBTQIA+ Clinical Case Manager

Description

AGENCY OVERVIEW

Since our founding in 1895 in Marin County as an orphanage – and through subsequent years as Sunny Hills Services – Side by Side has been at the forefront of best practices in child welfare, working with the most vulnerable youth in our community. Today, Side by Side operates in four counties – Marin, Alameda, Sonoma, and Napa – across the Bay Area, reaching nearly 2,000 children, young adults, and family members per year with much-needed services related to behavioral and mental health, early intervention in schools, LGBTQIA support, transitional housing for foster youth, and special education.

Side by Side places high value on individuals with a passion for helping underserved youth and families in a collaborative and inclusive work culture. We strive to work together to create a trauma-informed workplace where we walk the walk of diversity, equity, inclusion, and belonging principles.

COMPENSATION

This position has a full-time salary range of $75,000 to $102,000 depending on years of clinical experience and bilingual Spanish language skills.

This position will consider applicants who have submitted their registration information to the Board of Behavioral Sciences but have not yet received their BBS registration number by date of hire.

BENEFITS

• 3 weeks of paid vacation for F/T employees increasing to 4 weeks of vacation after 2 years of service (for all non-school based employees).
• 2 weeks of sick leave for F/T employees with 2 additional sick days for direct service staff and 4 additional for school staff
• 10 paid holidays per year and 1 Self-Care Anniversary Day each year
• 100% employer-paid Medical for F/T employees including platinum level Kaiser Permanente insurance, Sutter Health or Anthem options
• Dental and Vision Insurance
• Long Term Disability insurance up to $9,000 per month, plus $50,000 Life and AD&D insurance. Employees also have the option to purchase additional life insurance at their own cost.  
• 403b Retirement Plan
• Professional development and other learning opportunities including unlimited access to over 1,000 behavioral health courses online. Side By Side is a Public Service Loan Forgiveness certified employer
• FREE Employee Assistance Program including up to 10 complimentary personal counseling sessions per problem, per year for staff and dependents
• Employee recognition program with $1,000 bonus awards
• Employee referral bonus of up to $1,000
• Pet Insurance

PROGRAM OVERVIEW

The Our Space LGBTQIA Prevention Early Intervention Program (PEI) is a partnership between Our Space (community center for LGBTQIA youth) and Alameda County Behavioral Health. The prevention early intervention program provides a continuum of services towards the prevention of LGBTQIA youth falling into substance use, housing displacement and life destabilization.

POSITION DESCRIPTION

The Our Space Clinical Case Manager (CCM) is part of a multidisciplinary team that provides preventative school and community-based mental health services and collaborates with the youth, family, and other service providers in support of the youth’s mental wellbeing and integration of their Sexual Orientation Gender Identity and Expression (SOGIE). The CCM will serve at-risk LGBTQ youth ages 13-18. The CCM will provide Clinical Case Management to 25-30 youth and Individual Psychotherapy to 15-25 youth each year.

This position is a hybrid position. The CCM works in the office and in the community to meet in-person with clients approximately two days a week, depending on circumstances.

Service Delivery and Client Outcome

• Obtain and complete necessary clinical records and documents, including progress notes, clinical assessments, treatment plans, and discharge summaries, within assigned time frames, and perform Medi-Cal Administrative Activities (MAA) and PEI administrative activities.
• Provide Clinical Case Management services to a minimum of 25 youth and Individual Psychotherapy services to a minimum of 15 youth. It is anticipated the CCM will provide 20 direct service hours per week.

Client Support

• Utilize a variety of therapeutic modalities to provide weekly school and community-based individual therapy and clinical case management services to at least 40 youth per school year.
• Effectively build therapeutic rapport with youth and partner with youth in identifying and working on short and long-term mental health and independent living skills goals.
• Utilize a strengths-based approach to complete clinical assessments and CANS/ANSA-T needs assessments related to various life domains.
• Partner with youth in acquiring access to community settings and resources including, but not limited to, health care, employment, school, housing, benefits, etc.
• Monitor the progress of clients through weekly meetings in which the CCM partners with the youth in identifying and working on short- and long-term clinical goals.
• Use a strengths-based approach to partner with youth in creating a Treatment Plan and developing and monitoring progress of monthly goals.
• Safeguard the dignity and protect the rights and individuality of each youth in care to enhance their self-respect.
• Identify and refer youth to SUD services as needed.
• Transport youth in vehicle on a daily basis.
• Other duties as assigned.

Diversity, Equity, Inclusion & Belonging

• Commitment to working in a diverse workplace, and self-awareness regarding issues of race, ethnicity, class, sexual orientation, gender identity, religion/spirituality and disability.
• Passion for working with a diverse group of youth including youth of color, LGBTQIA youth, and youth with disabilities.
• Knowledge of risk and protective factors for LGBTQIA youth and systems-involved youth.
• Ability to view families, both biological and chosen, as resources and support systems for youth, and commitment to involve families in services.

Requirements

QUALIFICATIONS

• Masters in Social Work or Marriage and Family Therapy from an accredited university or college.
• Registered with the California Board of Behavioral Sciences.
• At least two years of experience working with adolescents, preferably current and/or former foster youth.
• Fulfillment of TB clearance and any other mandatory state/federal requirements.
• California Department of Justice and FBI fingerprint clearance.
• Proficiency in Microsoft Office programs, particularly Word, Excel, and PowerPoint.
• A valid California driver's license, personal vehicle for the job, insurable by Side by Side’s insurance policy based on DMV record and personal vehicle insurance.
• Covid-19 vaccination is mandated for all Side by Side staff, except in cases of approved medical or religious accommodations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, walking, standing for extended periods of time
• Twisting and bending for brief periods of time.
• Occasional reaching and/or grasping using hands and/or arms.
• Regular use of hands requiring dexterity in using the telephone, computer keyboard, mouse or calculator.
• Regularly required to talk and hear in person or by telephone.
• Visual ability to read documents and computer monitor.
• May be required to lift up to 30 pounds.
• May be required to ascend/descend stairs.
• Exposure to low to moderate noise levels characteristic of working in an office or client environments.
• Ability to drive to various sites.

We are committed to maintaining a culturally inclusive work environment. We strongly encourage LGBTQIA people, people of color, and others with diverse personal experience to apply.

Side by Side provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary : $75,000 - $102,000