North Bay Regional Director

Description

AGENCY OVERVIEW

Since our founding in 1895 in Marin County as an orphanage – and through subsequent years as Sunny Hills Services – Side by Side has been at the forefront of best practices in child welfare, working with the most vulnerable youth in our community. Today, Side by Side operates in four counties – Marin, Alameda, Sonoma, and Napa – across the Bay Area, reaching nearly 2,000 children, young adults, and family members per year with much-needed services related to behavioral and mental health, early intervention in schools, LGBTQIA support, transitional housing for foster youth, and special education.

Side By Side places high value on individuals with a passion for helping underserved youth and families in a collaborative and inclusive work culture. We strive to work together to create a trauma-informed workplace where we walk the walk of diversity, equity, inclusion, and belonging principles.

COMPENSATION

This position has a full-time salary range of $120,000 to $135,000.

BENEFITS

• 3 weeks of paid vacation for F/T employees increasing to 4 weeks of vacation after 2 years of service (for all non-school based employees)
• 2 weeks of sick leave for F/T employees with 2 additional sick days for direct service staff and 4 additional for school staff
• 10 paid holidays per year and 1 Self-Care Anniversary Day each year
• 100% employer-paid Medical for F/T employees including platinum level Kaiser Permanente insurance, Sutter Health or Anthem options
• Dental and Vision Insurance
• Long Term Disability insurance up to $9,000 per month, plus $50,000 Life and AD&D insurance. Employees also have the option to purchase additional life insurance at their own cost.  
• 403b Retirement Plan
• Professional development and other learning opportunities including unlimited access to over 1,000 behavioral health courses online. Side By Side is a Public Service Loan Forgiveness certified employer
• FREE Employee Assistance Program including up to 10 complimentary personal counseling sessions per problem, per year for staff and dependents
• Employee recognition program with $1,000 bonus awards
• Employee referral bonus of up to $1,000
• Pet Insurance

POSITION OVERVIEW

The North Bay Regional Director exercises management responsibility for overall functioning and performance of the organization relating to clinical program, and public policy activities. Directs, administers, and coordinates the activities of the organization in support of mission, policies, goals, and objectives established by the CEO and the Board of Directors.

The North Bay Regional Director directs and manages the implementation of the operating and program plan to meet the short and long-term objectives of Side by Side. As part of the Senior Leadership Team, the North Bay Regional Director functions as an Agency officer in external relations with major public stakeholders. The North Bay Regional Director is responsible for the overall planning, development, implementation and maintenance of an operational program infrastructure for achieving the organization’s objectives.

ESSENTIAL DUTIES/RESPONSIBILITIES/EXPECTATIONS

Strategic and Annual Planning

• Collaborate with the Director of Practice and Program Development (DPPD), in the formulation and development of the long-term vision and business development strategic plans (i.e., business plan and long-range forecasts).
• Manage the development and implementation of the annual operating and program plan to ensure that the operating strategies and tactics necessary to support the organization’s mission are implemented effectively.
• Collaborate with the DPPD in the development of the annual review, analysis, and reporting of the organization’s strategic plans, implementation progress, and achievements for the CEO, Board of Directors, and management and staff.
• Regularly perform an analysis of operational performance and recommend strategies for improvement.

Finance and Administration

• Work with the CFO to develop, communicate and execute financial strategies to achieve business development, operational, and financial goals of the organization.
• Work with the CFO Services to ensure program directors maintain appropriate internal controls, environments, systems, and policies and procedures to ensure resources are strategically leveraged to support the organization’s mission.
• Maintain effective communication and budget management processes with department managers to focus on revenue attainment and/or cost containment.
• With the CFO, prepare integrated operational and financial analysis reports for the CEO and to track and report the effective and efficient deployment of resources in support of the objectives of the organization.
• With the CFO, perform yearly analyses to examine operational efficiency and recommend improvements to improve the cost effectiveness of service delivery.

Administration and Leadership

• Through policies, through establishment of standards, and by example, foster an environment of learning, teamwork, and cooperation throughout the organization.
• Consistent implementation of Key Performance Indicators to insure the highest quality of clinical and support services and promote a climate of continuous improvement and learning.
• Develop the operational infrastructure for supporting quality and effective service delivery to our clients and payers.
• Provide day-to-day guidance and support to direct reports. 
• Manage the annual planning for departments, updating strategic plans and coordinating programming and administrative plans to ensure short and long-term objectives are met.
• Develop systems, policies, and processes needed to manage the organization’s current activities and its projected growth.
• Act with authority and responsibility on behalf of the CEO as may be required.

Communication and Community Outreach

• Insure effective and efficient procedures and processes are in place to promote communication and adequate information flow within the organization.
• Represent SBS to various constituencies such as SBS auxiliaries, donors, and government agencies as required to promote the achievement of the organization’s mission.
• At the direction of the CEO, develop and maintain strong and effective community alliances with appropriate constituents such as city and county government officials, medical professionals, social service agencies, police, school administrators, community groups, associations, and businesses in support of the achievement of the organization’s mission.
• Assist the Director of Development and Communication, develop and execute public awareness campaigns to promote a positive community image, raise awareness of community need, and educate the community.

Program Services Development

• In collaboration with the DPPD, research new market opportunities, assist in the development of appropriate strategies, and ensure operational supports are in place to achieve the organization’s growth targets.
• Assist the CEO and DPPD to source, negotiate, and operationalize new programs and services. 
• In collaboration with the DPPD, direct internal organizational changes and new initiatives in program development.
• Assist in grant proposal initiatives to ensure fit with strategic plans and adequate operational resource for achieving objectives.

Requirements

QUALIFICATIONS

• Must be a licensed LMFT, LCSW, or Psychologist.
• Minimum 5 years of management experience.
• Must have operational and programmatic experience managing a non-profit organization.
• Community Care Licensing (CCL) experience preferred.
• Experience with county contractor oversight and negotiation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sitting, walking, standing, twisting and bending for brief periods of time.
• Occasional reaching and/or grasping using hands and/or arms.
• May be required to lift up to 10 pounds.
• May be required to ascend/descend stairs.
• Regular use of hands requiring dexterity in using the telephone, computer keyboard, mouse or calculator.
• Visual ability to read documents and computer monitor.
• Exposure to low to moderate noise levels characteristic of working in an office or client environments.
• Ability to drive to various sites.
• Hearing and speech to converse in person and over the telephone.

AGENCY EXPECTATIONS

• Adhere to all Agency Health and Safety policies and procedures administratively as well as related to the care of our clients.
• Administer duties as defined by the SHS performance review plan within the required deadlines.
• Attend required meetings and trainings as assigned.
• Follow agency policies and procedures.
• Must maintain strict confidentiality related to client, staff and other Agency information.

We are committed to maintaining a culturally inclusive work environment. We strongly encourage LGBTQIA people, people of color, and others with diverse personal experience to apply.

Side by Side provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary : $120,000 - $135,000