What are the responsibilities and job description for the General Manager In-Training position at Sidecar Doughnuts and Coffee?
Benefits:
- Retention Bonus
- Medical, Dental, and Vision
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Paid time off
- Training & development
Are you a dynamic leader with a passion for delivering exceptional guest experiences? Do you enjoy developing future leaders? Do you thrive in a fast-paced environment where no two days are the same? Join our team as a General Manager and play a pivotal role in driving the success of our establishment!
Who We Are:
Sidecar Doughnuts & Coffee is one of the most exciting brands in the industry! It is a benchmark concept and one of the busiest in the country. We don't take ourselves too seriously, but we seriously care about what we do and how we do it. With a pursuit to elevate our service, product, and design, the Sidecar experience is unmatched in the world of doughnuts.
Our mission is simple, yet powerful: to be the happiest part of your day. Our guests keep us going, serving hot, fresh doughnuts and smiles each day with a delicious coffee beverage. Along with taking care of our guests, we believe in taking care of our people and aim to showcase this by creating a safe & inclusive environment with growth opportunities backed by competitive compensation and benefits packages.
What You’ll Do:
As our General Manager, you’ll be hands-on in all aspects of the restaurant operations, being the driving force behind our day-to-day operations, team development, and guest satisfaction. Your responsibilities include:
- Team Member Selection: leverage the application pool to identify, interview, and hire your team
- Leadership & Team Development: Inspire, train, and mentor your team to exceed performance expectations and deliver top-notch service.
- Product Execution: Learn and execute all food and beverage recipes, joining your team on the production line from time to time
- Operational Excellence: Oversee daily operations, ensure compliance with health and safety standards, and maintain a clean, organized, and efficient work environment.
- Guest Experience: Monitor service quality, address guest feedback promptly, and ensure every customer leaves delighted.
- Team Member Experience: Foster a safe, welcoming, and positive working environment for your team, ensuring each individual feels heard, see,n and valued.
- Financial Management: Manage budgets, monitor costs, and implement strategies to maximize revenue and profitability.
- Marketing & Promotions: Collaborate on marketing initiatives, community outreach, and special events to enhance the restaurant’s visibility and reputation.
What We’re Looking For:
We’re searching for a proactive, results-driven leader with:
- Leadership Skills: A proven ability to motivate and lead diverse teams effectively.
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Characteristics: Humble, Hungry, Mindful
-
Humble
- Coachable: you welcome and receive constructive feedback
- Team Player: you act and speak with the mindset of “we” rather than “I”
- Helpful and Supportive: you look for opportunities to serve and support the team and guests
- Hungry
- Self-Motivated: you display a desire to grow and learn
- Inspired: you are motivated to do your job well
- Hard-working: you know your role and commit to it. You also take initiative and seek more responsibility
- Mindful
- Self-Aware: you are aware of your feelings and how your feelings may affect your work and others
- People-Aware: you can read the temperature of the room, verbal and non-verbal communication (body language) of your co-workers and customers, and respond respectfully and supportive
- Situationally Aware: You can recognize and navigate a variety of scenarios. You can remain poised and calm in most stressful situations. Both lead to positive outcomes
-
Humble
- Experience: 3 years in restaurant management or a similar leadership role in hospitality. Cooking, baking, and culinary experienceare highly preferred.
- Customer-Focused Approach: A passion for creating exceptional guest experiences.
- Problem-Solving Abilities: A knack for thinking on your feet and making sound decisions under pressure.
- Business Acumen: A solid understanding of budgeting, P&L statements, and cost control.
- Communication Skills: Strong verbal and written skills to present to executive leadership and interact with staff, vendors, and guests seamlessly.
Why Join Us?
At Sidecar Doughnuts & Coffee we value our team members as much as we value our guests. Here’s what you can expect:
- Growth Opportunities: Room to grow and develop your career in a supportive environment.
- Team Spirit: Work alongside a passionate, close-knit team that feels like family.
- Competitive Compensation: Attractive compensation, bonuses, and benefits.
- Community Impact: Be part of a company that values its role in giving back to the community
Ready to Lead the Charge?
If you’re ready to bring your leadership skills and passion for hospitality to Sidecar Doughnuts & Coffee, we’d love to hear from you!
Salary : $69,680 - $85,000
