Job Description
Job Description
Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.
The passionate people who make up Sidecar Health's team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.
If you want to use your talents to transform healthcare in the United States, come join us!
- Georgia or Ohio residents only
About the Role
As an Operations Manager at Sidecar Health, you'll play a critical role in overseeing and enhancing insurance operations processes across multiple divisions, including Account Management, Claims Operations, Member Care, and Provider teams. You'll partner with department leaders to ensure that business needs align with headcount and budgetary constraints, while also driving strategic initiatives, such as capacity planning, change management, and project leadership.
What You'll Do
Drive measurable improvements in budget accuracy and resource allocation efficiency, optimizing capacity planning and delivering cost savingsLead cross-functional initiatives to streamline operations, ensuring alignment with financial goals and achieving measurable performance improvements across teamsPartner with Account Management, Claims, Member Care, and Provider teams to support operational needs and drive process optimizationCollaborate with department leaders to align headcount and budget priorities, identifying and addressing gaps in real timeDevelop and present strategic content for internal and external communications, influencing decision-making at all levels of the organizationOversee insurance reporting with Analytics and Insurance Ops, ensuring accuracy and timeliness in regulatory and business-critical data (e.g., SB9, GFI Experience)Serve as the business lead for key strategic projects, such as CRM platform rollouts, delivering improved workflow efficiency and case management capabilitiesChampion change management efforts to ensure seamless transitions and minimize disruptions across teams in a fast-paced environmentLead continuous improvement initiatives to enhance operational scalability and effectiveness, ensuring alignment with evolving business needsWhat You'll Bring
3 years of experience in Operations Management, Business Operations, or a similar role with a proven track record of improving budget management and resource allocation in fast-paced environmentsAdvanced proficiency in Excel and data management, with expertise in creating, analyzing, and maintaining complex budget and capacity modelsBackground in consulting, program management, or financial / business operationsBachelor's degree in Business Administration, Operations Management, Finance, or a related fieldExceptional communication and stakeholder management skills, with the ability to influence and align diverse teams with business objectivesProven success in leading cross-functional teams, optimizing processes, and aligning business needs with financial goalsStrong project management skills with experience leading complex, cross-functional initiativesExpertise in change management and driving process improvementsStrong capacity planning and budget management expertiseAbility to analyze processes and propose scalable solutionsWhat You'll Get
Competitive salary, bonus opportunity, and equity packageComprehensive Medical, Dental, and Vision benefitsA 401k retirement planPaid vacation and company holidaysOpportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is : $110,000 - $130,000.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Salary : $110,000 - $130,000