What are the responsibilities and job description for the Trade-In Event Assistant position at SidelineSwap?
About this Role
Join SidelineSwap as a Trade-In Event Assistant and help to power the circular economy of sports!
In this role, you will have the ability to impact many aspects of SidelineSwap’s Trade-In Events, which are hosted at retail stores (Dick’s Sporting Goods, Monkey Sports, etc.) and sports facilities, where customers can trade-in their old sports gear in return for store credit. As a SidelineSwap Trade-In Assistant, you’ll receive experience in the following areas: event management, customer service, account management, sales & marketing, and retail analytics.
Requirements include (but not limited to):
- Assist in the setup, execution, and breakdown of SidelineSwap Trade-In events at partner retail locations
- Serve as the face of SidelineSwap at Trade-In events and help to deliver the best customer experience possible
- Evaluate sporting goods using our value guide and trade-in technology
- Learn inventory management system to ensure proper distribution of items at events
- Photograph items to capture key details for the purpose of e-commerce
- Other duties as they arise
Competencies for this role
- Entrepreneurial hustlers. Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver. Must operate well under pressure, and be comfortable in fast-paced environments.
- Highly accountable. Can be counted on to show up on time, be prepared and ready to work hard. Acts like an owner, and has a basic understanding of financial metrics so that you can use data to drive future business decisions.
- Delivers great customer experiences. Takes pride in going above and beyond to delight customers. Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff.
Company Competencies
- Excellence. Passion for the craft. Holds a high standard for themselves and those around them.
- Entrepreneurial. Creative problem solver who constantly seeks ways to innovate/improve on the status quo. Self-starter who can prioritize effectively. Willing to take risks and fail. Intellectually curious about everything they do.
- Trust. Willing to trust their teammates to do their jobs well. Attempts to see problems from opposing perspectives.
- Communication. Has strong opinions, loosely held. Effectively communicates opinions. Honest - doesn’t beat around the bush when delivering critical feedback and can explain why that feedback is appropriate.
- Coachable. Willing to be pushed outside their comfort zone. Constantly seeks feedback and takes that feedback well. Always looks for ways to improve based on feedback.
Qualifications
- Working towards a Bachelor’s Degree in the following areas: Business Administration, Marketing, Sports Management, Event Management, or other related field.
- Demonstrated leadership characteristics (team captains, project management, etc)
- Strong communication and organizational skills.
- Preferred (but not required): retail experience, customer service experience, or event coordination
- Must be comfortable working on feet and standing for long periods
- Valid driver's license
- Available to work on weekends
- Interest or background in sports is preferred
Job Type: Part-time
Pay: Based on event(s) worked
Schedule:
- Weekend availability
- Possibility for weekday work if interested
About SidelineSwap
SidelineSwap connects athletes so they can buy, sell, and learn about new and used sports gear. We were founded by former college athletes who realized how difficult it was to find high-quality used sports gear online. Since launching the marketplace, hundreds of thousands of athletes have joined our community and contributed to our mission of making sports more affordable.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
