What are the responsibilities and job description for the Client Service Manager - Repair Center position at Siemens Energy?
A Snapshot of Your Day
The Client Service Manager manages the scope, schedule, and cost of repair projects in execution at the Service Center. Create inspection reports and repair proposals for steam turbines, centrifugal and reciprocating compressors, safety valves, and other related turbomachinery equipment. Serve as clients’ direct point of contact while repairs are ongoing at the service center! Work alongside a team of mechanics, machinists, weld technicians, inspectors, engineers, and project managers in the repair of critical turbomachinery equipment. Customers include oil refineries, petrochemical plants, power plants, universities and hospitals.
If you enjoy being in a fast-paced environment, have a positive, can-do approach, enjoy learning, and have a strong work ethic where pursuing excellence, with high-quality standards while working independently with minimal supervision, then this is an environment and opportunity where you'll thrive!
How You’ll Make an Impact
About The Team
Transformation of Industry
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
#page
The Client Service Manager manages the scope, schedule, and cost of repair projects in execution at the Service Center. Create inspection reports and repair proposals for steam turbines, centrifugal and reciprocating compressors, safety valves, and other related turbomachinery equipment. Serve as clients’ direct point of contact while repairs are ongoing at the service center! Work alongside a team of mechanics, machinists, weld technicians, inspectors, engineers, and project managers in the repair of critical turbomachinery equipment. Customers include oil refineries, petrochemical plants, power plants, universities and hospitals.
If you enjoy being in a fast-paced environment, have a positive, can-do approach, enjoy learning, and have a strong work ethic where pursuing excellence, with high-quality standards while working independently with minimal supervision, then this is an environment and opportunity where you'll thrive!
How You’ll Make an Impact
- Interpret customer maintenance and/or repair specifications to technical personnel for repair and maintenance of equipment; Support shop personnel in execution of inspection and repair activities.
- Review contractual terms and conditions for service specifications.
- Provide concise and descriptive work instructions to the shop floor for execution, referencing all appropriate repair and factory technical specifications; Support and maintain Lean implementation projects.
- Prepare and deliver project documentation and progress reports for internal and external customers.
- Closely monitor ongoing job-costs to ensure close alignment to budget.
- Assist, support and align with client and internal quality standards the various safety projects and initiatives; safety is critical!
- Must have a High School Diploma or GED that can be verified; Bachelor's degree (Business, Engineering, or equivalent field) is preferred.
- 1 year of experience with rotating and/or reciprocating equipment repairs (steam turbines, centrifugal compressors, gas turbines, reciprocating compressors, turbochargers, valves, dry gas seals), OR experience working in a manufacturing environment.
- 1 year of experience in project management with strong capability in project planning; project management tools such as OnePM preferred.
- Must be proficient with MS Word, Excel, Power Point, Project, and Outlook is required; Experience with SAP, Salesforce, and Globus/Teamcenter is preferred
- Ability to interpret shop instructions and manufacturing drawings is preferred
- Be dependable, able to be at work promptly on time every day, and communicate proactively when emergencies happen; Occasional overtime work may be needed to support client outages.
About The Team
Transformation of Industry
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
- Career growth and development opportunities; supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits
- Parental leave
#page
