What are the responsibilities and job description for the Field Service Engineer DC Mobility Customer Service position at Siemens Mobility?
Pioneering in America, from the first mile to the last. This is what drives us.
For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all : run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability : 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage and create a new quality of travel.
Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.
Position Overview :
Siemens Mobility is seeking a Field Service Engineer for our Washington DC location. In this role, one will provide engineering advice to the Amtrak maintenance workforce to improve equipment reliability of the Siemens ACS-64 electric locomotive fleet. This role includes providing important advice regarding routine maintenance, restoration, a resolution to equipment failures, semi-complex equipment installation, modifications, and repairs. With our 24-7 operations, you will be working 4-10 hour days 6am – 6pm then 6am – 4pm rotating weekly including weekends. We'd ask that you also be willing to work overtime as needed.
What your day-to-day will look like :
- Maintain compliance to all applicable safety rules, laws, and regulations.
- Always ensure we meet company quality standards.
- In the absence of Stores Keeper Controllers, perform Material transactions to support the fleet as needed.
- Foster a work environment that drives a safety first zero-harm culture (ZHC) and speaks up as a partner for shop and site safety for yourself and your coworkers.
- Assist with running maintenance on a fleet of locomotives, maintenance instructions from Computer Maintenance Management System (CMMS).
- Assist with unscheduled repairs on locomotives, including Mechanical repairs, Electrical repairs, highly complex technical and troubleshooting on locomotives.
- Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high-quality standards.
- Develop a working relationship with the Customer as a representative of Siemens Mobility.
- Verify that all defects, tasks, and incidents have been reported and detailed in (CMMS) for compliance, issue tracking, and closure.
- Provide first-line technical assistance to operations staff for troubleshooting and repair of Locomotives.
- Interact with the leadership as needed on all site issues, systems, and related facility operations.
To thrive in this role, you have :
Why you'll love working for Siemens!
Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.
Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here : https : / / www.benefitsquickstart.com / siemens / index.html . The base salary range for this position in Washington DC is $64,500 - $87,100. The actual salary / wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.
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Salary : $64,500 - $87,100
