What are the responsibilities and job description for the Social Media & Community Manager Job at Siena AI in New York position at Siena AI?
About Siena
Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.
If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.
Some of our values
We're not big on corporate-speak, but here's what matters to us :
- Curiosity and creativity : You always seek new knowledge, ask questions, and explore different perspectives to deepen your understanding.
- Customer empathy : You are driven by our customers' success. You see needs they can't articulate.
- Resilience : You bounce back from setbacks, adapt to change, and thrive in the face of challenges.
- Ownership and autonomy : When things break, you fix first, explain later.
- Relationships : You create bonds with your colleagues - building trust and sharing success.
- Craft and speed : You balance vision with pragmatism. Your standards pull everyone higher.
- Open and direct : You share and receive feedback. You are open about what's working and what not.
The Role
As a Social Media & Community Manager, you'll execute on scaling our social presence on LinkedIn and X. This role requires someone who lives and breathes social media, understands B2B marketing, and can create compelling, shareable content that resonates with our audience of decision-makers. You will help us amplify our voice, engage our audience, and build a thriving community across platforms.
Why Siena Needs You
As the Social Media & Community Manager, you will be at the forefront of growing Siena's presence on LinkedIn and X, channels critical to reaching our audience of decision-makers. Your creativity, passion for social media, and ability to engage meaningfully with our network will help us connect with customers, build our community, and drive measurable growth. By producing engaging, high-quality content and leveraging the latest trends, you'll ensure Siena becomes everyone's go-to most trusted resource in the AI CX space.
Responsibilities
Join the Team If
Bonus Points If
Why Join Us
We're a startup. We can't offer you fancy offices or extra perks. But here's what we can offer :
At Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application.
Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
