Registrar

Job Title: Registrar

Department: Registrar's Office

Classification: Full-Time, Exempt

Supervises: Registrar Office, Associate Registrars

Reports to: Provost

Location: Siena Heights University, Adrian, Michigan

About Siena Heights University

Siena Heights University is a Catholic institution founded by the Adrian Dominican Sisters, located in beautiful Adrian, Michigan. With a student population averaging 1,700 undergraduates and 163 graduate-level students: with approximately 300 employees. The Siena Heights University mission is "to assist people to become more competent, purposeful, and ethical through a teaching and learning environment which respects the dignity of all" and the team at Siena supports the Catholic and Dominican mission and identity, which are inspired by the life and teachings of St. Catherine of Siena.

Position Overview

Provide leadership to plan, organize, and manage all the activities related to the Office of Registrar, including serving as the official authorized keeper of the university's student records. The Registrar is responsible for the organization and coordination of the activities of the Registrar's office. Position duties are generally divided in the following way: 50% systems/policy management, 30% regulatory and compliance management, and 20% operations management.

Essential Responsibilities

• Hire, supervise, and evaluate the Registrar staff.
• Organize and administer the records, registration, and graduation functions, including transcript evaluations. Provide maximum service to students while ensuring efficient and effective workflow.
• Participate and serve as part of the enrollment management leadership team. Lead initiatives as determined by the Provost.
• Supervise the coordination, evaluation, and certification of all graduation applications, in compliance with requirements set forth in appropriate University Catalog while overseeing the complete graduation process.
• Responsible for collecting, recording, maintaining, and reporting of student records within FERPA guidelines, e.g., grades, registration data, transcripts, mid-term verification, athletic eligibility, and other associated audits.
• Ensures the integrity of student records, i.e., only faculty- approved grades, grade changes, and transfer credits are recorded.
• Provide leadership and develop appropriate recommendations for the implementation of related technology application in support of enhances services offered through the Office of the Registrar.
• Develop and administer the departmental budget.
• Problem solves the research, analysis, and resolution of student disputes as they relate to records and registration.
• Collaborate with administrators, deans, faculty, IT and counselors to facilitate and improve services to students, including catalog and registration/records policy questions.
• Maintain full compliance with all regulatory agencies.
• Serve as needed on university committees pertinent to the responsibilities of the department.
• Participate in professional development activities and serve on university committees that support the goals and objectives of the enrollment management division of the university.
• Provide back-up for records and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades and working special events.
• Other duties assigned within scope of the department responsibilities as defined by the Registrar.
  
  

Education/Certification

Qualifications, Experience, Abilities and Skills Required:

Bachelor's degree in business administration or related field of study required; master's degree preferred.

Professional Experience

• Minimum two years of supervisory experience; minimum 5 years of experience in related area preferred.
• Strong interpersonal, oral, and written communication skills.
  
  

Skills And Abilities

• Ability to independently manage responsibilities and staff to meet service expectations based on the academic calendar and direction provided by the Registrar.
• Must be able to make decisions independently based on established practice, procedures, policies, as well as based on federal and state regulations.
• Proficient computer skills including Microsoft Applications required, experience with an integrated student data system.
• Ability to maintain confidentiality of student academic and financial records in relation to Family Educational Rights and Privacy Act of 1974 (FERPA) and all other federal and state compliance guidelines.
• Ability to organize records and resources effectively, to make educated decisions based on information provided, and to be self-motivated.
• Must be able to interact effectively with a variety of others, sometimes under the pressures of deadlines or other constraints.
• Must have excellent interpersonal and communication skills.
  
  

Physical Demands & Work Environment

• Primarily sedentary job with occasional visits to other campus offices and buildings, as well as occasional travel to off-site meetings.
• Ability to lift and move materials and supplies occasionally that weigh 10 pounds or less.
• Must be able to tolerate moderately changing temperature and humidity levels.
• Dependable Attendance.
  
  

Equal Employment Opportunity & ADA Compliance

Siena Heights University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military and all other protected classes in the State of Michigan or as provided by Federal Law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, Siena Heights University will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the organization would result.