What are the responsibilities and job description for the Data Analyst (Support Focused) position at Siepe?
Siepe is a rapidly growing, Dallas-based SaaS company, specializing in developing tech-enabled solutions for firms in the hedge fund and financial services industry. Our mission is to deliver a single source of truth from which investment managers can find strategic, actionable insights to drive competitive advantage and business growth.
We are a profitable company and offer competitive compensation and benefits while also providing an opportunity for advancement in a growing business.
Our clients depend on us to make sure their data is clean, actionable, and available to drive important business decisions every day. To meet their expectations while delivering exceptional customer service, our Data / Support Analysts face interesting challenges in a fast-paced environment and aren't afraid to get their hands dirty working with large, disparate data sets, developing complex reporting solutions, and streamlining processes through automation. As a member of the Siepe Client Delivery team, you will work closely with other Business and Data Analysts to gain fluency in capital market concepts and become familiar with financial services operations. Our ideal candidates are intellectually curious, self-motivated, and ready to contribute wherever the need arises.
Responsibilities
- Research data issues involving large volumes of data stored in various systems.
- Troubleshoot problems loading data from automated data feeds.
- Identify repetitive problems and develop permanent solutions.
- Develop a working understanding of financial concepts related to client data and reporting.
- Collaborate with business stakeholders and 3rd parties to develop technical solutions that support business processes.
- Develop client-facing reports based on client requests using Siepe's proprietary reporting tools.
- Use SQL to make deeper dives into complex issues to trace problems back to root cause.
- Work collaboratively in a rapidly growing team.
- Actively participate in ongoing development and maintenance of Siepe's Knowledge Base repository.
- Some travel to local client offices may be required.
- Work can average 45-50 hours per week.
Qualifications
Skills
We are proud to offer a comprehensive benefits package that supports your well-being both inside and outside of work. Enjoy paid holidays and vacation, 401k matching, and bonus opportunities, as well as access to our learning & development program to help you grow your career. Additional perks include daily catered lunches, monthly celebrations, quarterly offsite events, and annual holiday parties. We also provide a generous employee referral program. Join us and be part of a company that invests in your success and values your contributions!
