Risk Manager

Description

Job Title:                  Risk Manager

Department:             Human Resources

Reports To:              Director of Human Resources

Prepared By:           Sierra-at-Tahoe

Prepared Date:        03/2025

FLSA Status:           Exempt

Pay Status:              Salary

YR Status:                Full-Time – 10 month position

Benefit Status:        Full Benefits (401k, Vision, Medical, Dental)

Pay Rate:                  Starting at $2,640 bi-weekly D.O.E.

Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch centrally stationed in the beautiful Sierra Nevada, you just found it.

NOTE:  This job description shall not be construed as a contract for employment.  Must be at least 18 years of age.  Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.

SUMMARY

Protect the assets of the company through a process of risk identification, risk assessment, response, monitoring and controlling, reporting and continuous improvement of processes.  The incumbent in this position is responsible for planning, directing and administering the Company’s risk, safety, loss control, property/casualty, and workers’ compensation insurance programs from a pre and post-loss basis which includes negotiation and settlement of claims, litigation, and coordination of loss information.  This position will develop employee/guest safety programs and processes to comply with Federal Regulations (OSHA), State (Cal-OSHA) and Booth Creek Risk Management Guidelines.  Directly responsible for Accident/Injury Investigations. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

GENERAL ACCOUNTABILITIES

1. Ensures that all employees receive the training, support, guidance feedback and resources necessary.
2. May assist with the establishment of departmental standards, guidelines, and objectives and maintains other administrative processes to ensure proper planning, efficient operation of departments and successful achievement of resort goals.
3. Maintains and enhances a guest focused culture in all areas of responsibility.
4. Maintains schedules in compliance with regulations and authorities having jurisdiction; manages responsibilities in compliance with resort safety policies.
5. Maintains current status on legal issues and technological advances with impact on the industry; maintains awareness of scope and progress of competition.
6. Effective communication skills with all levels of employees, guests, and all other outside contacts.
7. Familiarity with state and federal environmental standards and OSHA regulations.
8. Understanding of corporate and resort specific policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Develops, implements, directs and monitors risk management initiatives and standards, manuals, guidelines, and objectives, and maintains administrative processes such as budget planning to ensure proper and efficient operations at the resort.
2. Directs loss control and safety programs, training and committees to ensure consistency in mitigation and prevention of exposures to risk.
3. Manages property and casualty claims processing which includes maintenance of all files, monitoring, allocating costs, file closure and overall services in order to ensure that all claims are administered according to Company policy and carrier requirements.
4. Manages the return to work program for injured employees receiving workers’ compensation..
5. Analyzes and classifies exposures to risk as to frequency and potential severity, and measures financial impact of risk on company.
6. Selects appropriate techniques and implements programs, procedures, guidelines, plans and policies to minimize loss, such as avoidance, loss control and reduction, risk retention analyses, grouping of exposure units and risk transfer.
7. Performs safety inspections of the work site on a daily/weekly basis and conveys findings to the appropriate manager.  Identifies potential hazards and unsafe work practices at the resort and provide correction action.
8. Participates in insurance negotiations, selection of insurance brokers and plans, policy renewals, claims, issuance of certificates, budget planning and risk minimization programs.
9. Investigates and documents incidents in cooperation with resort ski patrol to ensure compliance with internal Company guidelines, insurance company requirements, and OSHA standards.
10. Works with Human Resource’s personnel to develop, enhance, implement and monitor pre-employment screening, including: drug and alcohol, criminal background, motor vehicle, fiduciary and credit checks.
11. Directs property and casualty litigation in conjunction with the insurance company claims representative, defense counsel and internal Company counsel.
12. Maintains loss history for all bodily injuries and property damage claims in order to account for and allocate to the various categories of deductibles.
13. Directs managers to ensure the maintenance of chemical records used at resorts and SPCC, SDS, and Right to Understand statutory compliance.
14. Ensures that all lease holders, subcontractors, event sponsors and other outside vendors have insurance in accordance with resort policy and that they have provided current certificates of insurance.  Reviews contracts for these activities relating to insurance and exposures to risk.
15. Develops, implements and monitors a system of releases of liability and acknowledgements including: special event, activity, season pass and rentals.  Includes implementation and use of integrated system of warnings and education through the use of signage and collateral materials.
16. Develops, implements and monitors in cooperation with resort ski patrols and safety ski personnel, a Company-wide system of risk mitigation techniques and strategies including: padding/shielding, fencing, signage and marking/warning activities.
17. Assists with developing and executing resort disaster plans and audits these plans regularly.
18. Serves as custodian of records ensuring that all records used by the resort are accessible, properly stored and up-to-date.
19. Keeps abreast of new and existing Federal and State laws and regulations related to self-insured insurance programs.  
20. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
21. Meet service level objectives and department goals as set forth by immediate supervisor.
22. Flexible working hours.

RESPONSIBILITIES TO SAFETY

1. Protect the safety of self, co-workers, and Sierra-at-Tahoe guests at all times.
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
3. Report safety-related accidents and incidents at once to immediate supervisor.
4. Follow all company and department safety policies and procedures.
5. Operate equipment in a safe manner that will not lead to injury of self or others.
6. Drive in accordance with the law and Sierra-at-Tahoe Resort policies.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

A thorough and in-depth knowledge of property and casualty, surety and fidelity insurance programs and bonding, as well as other alternative risk finance and transfer methods.

Thorough and in-depth knowledge of ski resort operations.

Ability to use independent judgement in decisions that influence risk and safety programs, employment issues, property and casualty claims processing and other financially and strategically sensitive situations.

Effective written and verbal communication skills.

Broad knowledge of Federal and State laws, regulations and safety compliance programs required.

This knowledge and these abilities are typically acquired through a college degree and a minimum of 5 years experience in progressively responsible safety, insurance and risk management positions.  ARM preferred.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.   Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference.   Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

ARM preferred but not required.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk or hear.  The employee is frequently required to use hands to finger, handle or feel; reach with hands and arms; and ski or snowboard at an intermediate or above skill level.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required for this job include close vision, distance vision and depth perception.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme cold.  The employee is frequently exposed to wet and/or humid conditions and moving mechanical parts.  The employee is occasionally exposed to high, precarious places and risk of electrical shock.  The noise level in the workplace is usually moderate. 

Please send resume to mstearns@sierraattahoe.com

Qualifications

Salary : $2,640