What are the responsibilities and job description for the Service Delivery Manager Portland - OR - Oregon position at Sierra Business Solution LLC?
Job Details
Service Delivery Manager
Candidates need to work Onsite Fully 100%
Either currently in Oregon or needs to relocate on Day 01
Portland, Oregon, USA
To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards.
To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities.
To ensure process improvement and compliance and participate in technical design discussion and to review technical documents.
To create project plans and keep track of schedule for on time delivery as per the defined quality standards.
To work closely with the development team, On-site Engineers to understand technical requirements and work with them to address and resolve technical issues.
Identify & flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies contingency plans to address risks and provide regular project updates to key stakeholders.
Skills Needed:
Experience working in Support projects
Project Management tracking and Monitoring
Utility Domain Exposure
Stakeholder Management
Release Management
Exposure to Jira, Service Now
PMP Certification
Skill (Primary): Project Management Skills (APPS)-Project Management-Project Management_Change Management