What are the responsibilities and job description for the Executive Assistant-Information Technology position at Sierra Executive Solutions Inc?
Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a client company's VIP Executive IT Help Desk Technician position. This role is a high-level Executive Assistant role with an emphasis on all things "IT" related. If you have directly supported an Executive leadership team, within IT, we want to speak with you!
The right individual for this exceptional position will be responsible for the support to exclusively the executive leadership team of this top organization. This is a unique opportunity to join a talented and dynamic team that is highly valued by the company for their creativity, attention to detail and impeccable customer service.
This hand-on technical position will manage executive technical requirements, diagnose technical incidents, help design innovative solutions, and be a key stakeholder on IT projects.
Technical responsibilities include (but not limited to) support and administration for AV technologies, computing hardware and systems, packaged software, peripheral equipment, proprietary software, and network connectivity to ensure the efficient and successful operations of IT automation in accordance with company corporate business, security, and IT standards, practices, policies, and procedures.
As corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Essential Functions :
- Practice exceptional customer service
- Excellent communication capability
- Manage problem recognition, research, isolation, resolution and follow-up for incidents and requests
- Provide high quality, service focused support, in person, by phone or email with both technical and non-technical clients
- Responsible for the installation, configuration and support of computer, AV, and any other IT related equipment
- Provide mentorship and knowledge share for enhanced team efficiency and effectiveness
- Schedule flexibility to work a range of shifts, including weekends and night shifts and support on-call support requests.
Primary Responsibilities Include :
Must-haves :
Preferred :
This position is hourly, budgeted at $45 / hour with overtime pay.
Salary : $45
