What are the responsibilities and job description for the Utility Operations Field Supervisor position at Sierra Forestry Consulting LLC?
Job Description
Job Description
Under the Utility Operations Manager will lead and oversee Sierra Forestry Consulting LLC (SFC) utility vegetation management team in the designated region. This includes line clearance vegetation management scopes and including transmission right-of-way. The position is also responsible for the coordination of vegetation activity in support of construction projects, maintenance activity and wildfire and storm response.
The UFOS will provide exemplary leadership within the Operations Department and will play a key role in promoting and contributing to our culture of safety. The UFOS will monitor field utility employee performance to ensure all core activities are performed on time, meet the company and client standards and within budget.
Supervisory Responsibilities :
Manage direct downline of Vegetation Management Inspectors
Duties / Responsibilities :
Represent SFC onsite in a professional manner and abide by company policies and procedure
Assist with oversight of day-to-day utility field operations and contract compliance
Ensure team performance meets specific standards including all federal and state regulations, monitor standard operating procedures efficiency testing, performance data and report trends.
Promote, work and act in a manner consistent with the mission of SFC
Provide strategic direction to field utility supervisors, VMI team members and customer service coordinators on utility projects
Manage multiple work crews, schedules, jobs, equipment, and timelines
Manage vegetation line clearance scopes with a close working relationship with our utility clients
Interpret specifications and determine schedules, timelines, and define deliverables
Manage compliance with applicable vegetation policies, procedures, rules, and regulations
Assist in identifying potential business opportunities for vegetation management in existing and emerging work locations
Build relationships with customers, labor sources, the local community, and other key entities
Provide weekly reports in the form of charts, graphs, spreadsheets to the leadership team of field efforts, productivity, and errors to include Key Performance Indicators and Power BI data
Champion the company safety program; ensuring all work is completed with strict adherence to safety policies and procedures
Work closely with the Human Resources department with utility personnel attendance, coaching, and development
Mentor and train field utility operation leaders
Review and evaluate field utility employee performance and prepare annual reviews
Work closely with the Safety department regarding safety incidents
Ensure company maintenance and loss prevention policies are followed
Work closely with the Fleet department for fleet & equipment needs
Maintain open lines of communication and a good working relationship with all members of the Operational Management Group
Maintain / develop knowledge of the latest developments in utility vegetation management industry
Manage travel time efficiently to support dispersed work crews, storm and / or fire response and other business needs related to utility related project assignments
Organize regular meetings and contact with key personnel to keep program communication at a high level
Ensure professional arborist and licensed application standards are met, and that proper professional credentials are in place for key utility field personnel
Ensure field utility crews are inspected / audited on a regular basis
Evaluate field utility crew performance for productivity, cost, quality of work, adherence to safety and work standards, equipment, tools, and professional image with the public
Identify, develop, and deploy new tools and techniques which may advance safety, work quality, productivity, and reduce cost for utility field projects
Ensure utility customers are treated with respect and provided appropriate communication
Investigate and resolve all critical customer issues and complaints related to utility projects
Develop strong knowledge base of data tools available to ensure objectives are met
Direct field utility team through ongoing data review and at the direction of senior leadership team
Maintain records and files
Work on special projects as assigned
Other duties as assigned
Required Skills / Abilities :
Knowledge of transmission and distribution line clearance practices and procedures
Extensive knowledge of vegetation management and contract administration
Knowledge of federal, state, and local laws and regulations applying to utility vegetation management
Excellent knowledge and use of performance metric software such as Power BI
Excellent analytical and evaluation skills to define critical tasks and establish optimum sequence of events and identify required resources
Leadership and teamwork skills to provide input into policy decisions and to mobilize internal and subcontracted resources to produce desired business results
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Proficient with Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Demonstrated ability to manage multiple priorities, schedules, budgets, objectives and to meet deadlines required
Strong leadership and teamwork skills
Ability to work independently
Minimum Qualifications :
High School diploma or GED
Required to maintain a Class C driver’s license
Must be able to meet company driver acceptability requirements
Experience / Education Requirements :
Five (5) years relevant experience with vegetation management, strategic development, and financial oversight
Three (3) years of direct people management experience with the proven ability to manage and motivate employees
ISA Certified Arborist preferred
TRAQ Certified preferred
ISA Utility Specialist preferred
Associates or Bachelors year college degree in a related field preferred
Physical Requirements :
Prolonged periods of sitting at a desk or vehicle and working on a computer
Prolonged periods standing and walking
Extended periods of driving
Must be able to lift and carry up to 50 pounds at times
Must be able to bend, lift, stretch, climb and crawl
Must be able to perform work in a variety of weather conditions
Must be willing to travel routinely
Schedule :
Monday thru Friday, some weekend work may be required
Varying schedule as business needs demand
Extended hours may be required at times
Significant travel is required with overnight and long stays required
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