Responsive recruiter
Benefits :
- Retirement Savings
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Profit sharing
- Signing bonus
- Training & development
ROLE DESCRIPTION : As an Assistant Office Manager with Sierra Jaime's State Farm Agency, enjoy leading a high-performing team to constantly meet and surpass its goals. Be empowered by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Together with our team, create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Sierra Jaime's State Farm Agency is eager to bring aboard your collaborative presence.
RESPONSIBILITIES :
Coach, train and lead team to adhere to office processes & expectations.Assess & refine office operations to best serve customers evolving needs.Follow Quality Control procedures and perform internal checks to ensure adherence.Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.Actively recruit new team members and participate in recruiting, on-boarding, training, disciplinary processes.Participate in community events, networking functions, and visits to local businesses to foster strong relationships within the community.QUALIFICATIONS :
Excellent communication skills - written, verbal, and listeningHighly organized and detail-oriented
Experience in customer service requiredExperience in managing customer service preferredExperience in sales preferredProactive in problem-solvingAble to work in and manage a team environmentExperience in Windows computer applicationsAble to coordinate and collaborate with others to achieve agency goals.Able to succeed in a fast-paced environmentAble to obtain Property and Casualty LicenseAble to obtain Life and Health LicenseBENEFITS :
Paid time off (holidays and personal / sick days)Salary plus commission / bonusProfit SharingPaid Company Trips / VacationRetirement SavingsGrowth potential / opportunities for advancement within my agencyCompensation : $85,000.00 - $125,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Sierra Jaime - State Farm Agent!
About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in El Centro.Our office is open 9am-5 : 30pm.I have been a State Farm agent since 2016.We currently have 6 team members at our agency.Our agency has received awards including : President's Club, Chairman's Circle, Ambassador Travel, and Legion of HonorAdditional languages spoken : SpanishApply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $85,000 - $125,000
