What are the responsibilities and job description for the Starbucks Manager - Caribe Royale Orlando Hotel position at Sierra Lodgings Inc?
Scope of Position
The Starbucks Manager is primarily responsible for the overall management, successful planning, organization, and coordination of the food and beverage activities in Starbucks, while providing exceptional service. He/she will ensure the efficient operation of the department while producing quality products which exceed the guests expectations and hotel standards. Must have skill set to work with Starbucks District management as well as the management team of the Caribe Royale.
Position Requirements
- Professional demeanor appropriate for a resort environment.
- Minimum 2-3 years experience in a leadership role in a food and beverage environment; Licensed Starbucks Store experience is a plus.
- Must have proven leadership, organizational, interpersonal and communication skills
- Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Ability to maintain composure and objectivity under pressure.
- Able to handle a multitude of tasks in an intense, ever-changing environment.
- Knowledge of Micros or other Point of Sale (POS) Systems.
- Ability to operate a motor vehicle.
Responsibilities
- Ensure all associates have proper supplies, equipment and uniforms.
- Maintaining inventory of equipment and other supplies in accordance with Starbucks standards.
- Profit & Loss management by following cash control/security procedures, managing labor, reviewing financial reports, and taking any appropriate actions.
- Review payroll, manage schedules, maintain labor costs, and adapt operations based on guest needs and trends.
- Develops and distributes key performance metrics for Starbucks and assists with forecasting and budgeting.
- Foster a positive work environment, encouraging teamwork and professional growth.
- Develops and updates Starbucks procedures and programs.
- Perform daily inspection of store for readiness according to standards.
- Perform regular inspections of all areas in order to direct work. Emphasis to be on Sanitation and cleanliness.
- Leads in recruiting, interviewing, and hiring associates; conduct performance appraisals, coach and counsel, progressive corrective action, develop and train.
Education
- Two-year college degree or
- Minimum four years experience in a Food and Beverage position.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends.
- Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.
Physical Requirements
- Able to work in a fast-paced environment.
- Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds.
- Requires standing/walking/reaching and bending throughout shift.
I acknowledge that I have reviewed the Starbucks Manager description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, in order to meet our guests needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.
