What are the responsibilities and job description for the Program Manager I - Residential Mental Health position at Sierra Meadows & Ascend Behavioral Health?
Description
Position Summary:
The Program Manager I is responsible for the daily operations, staffing, compliance, and resident care at a licensed 6-bed residential mental health facility. This leadership role ensures a safe, structured, and recovery-focused environment for residents by supervising staff, managing schedules and budgets, maintaining licensing standards, and coordinating with clinical and administrative teams. The Program Manager I is accountable for delivering high-quality services in alignment with Sierra Meadows Behavioral Health's mission and values.
Location: Clovis, CA
Facility Type: 6-Bed Licensed Residential Facility (Mental Health)
Reports To: Director of Residential Treatment
Company: Sierra Meadows Behavioral Health
Key Responsibilities:
- Program Operations & Compliance
- Ensure the facility operates in full compliance with Community Care Licensing (CCL) Title 22 regulations and internal policies
Maintain current records, documentation, and reports required for audits and inspections
Monitor and ensure the safety, cleanliness, and maintenance of the facility
Respond to incidents and emergencies, ensuring appropriate documentation and follow-up
Staff Leadership & Scheduling
- Oversee direct care staff including hiring, training, supervision, and performance evaluation
Prepare and maintain weekly staffing schedules and manage coverage for call-outs
Provide coaching, feedback, and corrective action when necessary
Foster a team culture aligned with trauma-informed care and recovery principles
Resident Support & Environment
- Support a structured, therapeutic environment that promotes recovery, dignity, and personal growth
Collaborate with clinical staff to support implementation of individualized service plans
Maintain consistent house routines and ensure residents are engaged in daily living activities
Support conflict resolution and de-escalation during resident crises
Budgeting & Facility Management
- Manage household budget, including tracking expenditures and maintaining petty cash
Order food, supplies, and essential items for daily operations
Coordinate facility repairs and vendor services as needed
Maintain accurate inventory and expense reports
Requirements
- High School Diploma or equivalent
At least 2 years of experience in a residential or behavioral health setting
1 year of supervisory experience
Valid CA Driver’s License, clean driving record, and ability to pass background clearance
Knowledge of Title 22 licensing standards and adult residential facility operations
Preferred:
- Bachelor’s degree in Psychology, Social Work, or related field
Familiarity with mental health recovery models and trauma-informed care
Skills & Competencies:
- Strong leadership and decision-making skills
Excellent time management and organizational abilities
Effective communicator with conflict resolution skills
Attention to detail, especially in compliance and documentation
Ability to maintain a calm, supportive presence under pressure
Compensation & Benefits:
Pay Range: $55,000 – $70,000 annually (based on experience, location, and certifications)
Health, dental, and vision insurance
Paid time off (PTO) and holidays
401(k) with employer match
Administrator training and CEU opportunities (if not already certified)
Salary : $55,000 - $70,000
