Program Supervisor - Crisis Services

Position Summary:
The El Dorado County Crisis Supervisor is responsible for guiding and supervising Mobile Crisis services and personnel for El Dorado County.

Major Duties & Responsibilities:

• Provide supervision to the crisis team, including consultation for all crisis cases that occur during business hours and remain apprised and involved in complex cases that require additional oversight.
• Attend all meetings in El Dorado County in order to maintain a successful crisis program and build positive relationships with the County and other community partners.
• Manage and oversee the completion of documentation and paperwork, including conducting routine audits and reviews to ensure timeliness and accuracy (especially with special needs cases).
• Oversee the recruitment and hiring process of employees in El Dorado County (i.e., review resumes, conduct interviews, and make hiring decisions).
• Coordinate and facilitate training for all Mobile Crisis employees, including onboarding training sessions for new hires and ongoing development/training for current staff as needed.
• Connect with the County and community partners to discuss parallel services, program processes, and complex cases when appropriate.
• Manage the monthly Mobile Crisis Team schedule to ensure proper coverage of all shifts per contract obligations.
• Work alongside the Payroll Department to review and approve employee timesheets and time-off requests.
• Manage employee relation items, including coaching and disciplinary action with staff and addressing concerns with HR as necessary.
• Participate in agency-wide leadership team meetings, special projects and other duties as assigned.

**Please note that the responsibilities listed above are intended to provide a general overview of the role and are not an exhaustive list of all duties that may be required. Additional tasks and responsibilities may be assigned as needed to meet the evolving needs of the position and the agency. **

Schedule/Work Environment:

• Schedule: Monday through Friday – 8am to 5pm; with additional after-hours support as necessary on nights/weekend
• Position Location: This position will be primarily onsite in South Lake Tahoe. Please note: this position cannot be fulfilled working remotely in another county.
• Travel: While working onsite, this position will be expected to travel to county or crisis-related meetings in the community and throughout El Dorado County.

Benefits:

• Full-time health benefits including medical, dental, vision, ER-sponsored life insurance, voluntary life insurance, and pet insurance.
• For information regarding premiums, coverages, etc. please connect with HR at hr@sierramentalwellness.org

Minimum Qualifications and Characteristics:

• Graduation from an accredited university with a minimum of a master’s degree in counseling, social work, psychology, or a related field.
• Possess a valid driver's license and have a clean driving record.
• Possess a valid California State professional license as an LMFT, LCSW, or LPCC, OR be within six (6) months or less away from obtaining licensure.
• At least five (5) years of experience in the provision of community mental health crisis services and two (2) years of supervision of crisis services preferred.
• Demonstrated leadership skills in the direct supervision of staff.
• Proven ability to build and maintain positive, respectful relationships with supervisors, direct reports, colleagues, and community partners through effective job performance and leadership.

SMWG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• LMFT, LCSW, or LPCC license (or achieving within 6 months) (Required)

Ability to Commute:

• Placerville, CA 95667 (Required)

Ability to Relocate:

• Placerville, CA 95667: Relocate before starting work (Required)

Work Location: In person

Salary : $90,000 - $95,000