Demo

GTM Operations Analyst

Sierra
San Francisco, CA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/27/2025

About us

At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco.

We are guided by a set of values that are at the core of our actions and define our culture : Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret was most recently co-CEO of Salesforce, which had previously acquired the company he founded, Quip. Before founding Quip, Bret was the CTO of Facebook. Bret was one of Google's earliest product managers and one of the co-creators of Google Maps. Bret currently serves as Board Chair of OpenAI. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR / VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you'll do

  • Partner with Sales, Marketing, and Agent Development teams to coordinate and drive customer meeting outcomes.
  • Manage end-to-end GTM processes, including building pricing proposals, developing customer presentations, and delivering financial analyses to enable team success.
  • Identify inefficiencies in current GTM operations and design scalable solutions to support Sierra's needs in a hypergrowth environment.
  • Serve as a versatile and proactive team player, taking on both foundational tasks and high-impact strategic initiatives that enable the GTM team's success.
  • Track and analyze critical GTM ops data points, delivering actionable insights to inform strategic decisions and drive continuous improvement across GTM efforts.

What you'll bring

  • 2-4 years of experience in management consulting, corporate strategy, or business operations.
  • Proficiency in data analysis tools (e.g., Excel, Google Sheets) and experience with data visualization tools (e.g., Tableau, Looker, or Power BI).
  • A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
  • Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
  • A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
  • Strong written and verbal communication skills, with the ability to distill complex ideas and problems into straightforward, actionable recommendations, especially to executives.
  • Even better...

  • SQL experience.
  • Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and marketing automation tools.
  • Previous 0-1 startup or operational experience.
  • Our values

  • Trust : We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
  • Customer Obsession : We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
  • Craftsmanship : We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
  • Intensity : We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
  • Family : We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.
  • What we offer

    We want our benefits to reflect our values and offer the following to full-time employees in the United States :

  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • 401(k) Plan with Sierra match
  • Parental Leave
  • Fertility and Family Building Benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary Benefit Stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
  • These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

    Be you, with us

    We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a GTM Operations Analyst?

    Sign up to receive alerts about other jobs on the GTM Operations Analyst career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $68,139 - $88,275
    Income Estimation: 
    $86,813 - $111,311
    Income Estimation: 
    $77,564 - $103,374
    Income Estimation: 
    $99,566 - $135,666
    Income Estimation: 
    $89,475 - $130,415
    Income Estimation: 
    $88,940 - $123,214
    Income Estimation: 
    $126,194 - $181,510
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $71,493 - $95,519
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Sierra

    Sierra
    Hired Organization Address Cheyenne, WY Full Time
    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
    Sierra
    Hired Organization Address Cheyenne, WY Full Time
    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
    Sierra
    Hired Organization Address Salem, OR Full Time
    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
    Sierra
    Hired Organization Address Westminster, CO Intern
    Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...

    Not the job you're looking for? Here are some other GTM Operations Analyst jobs in the San Francisco, CA area that may be a better fit.

    GTM and Sales Operations Analyst

    Kforce Technology Staffing, San Francisco, CA

    Head of gtm operations

    Adyen, San Francisco, CA

    AI Assistant is available now!

    Feel free to start your new journey!