What are the responsibilities and job description for the Festival Cinema Floor Staff position at SIFF?
About Us
Our Mission
To create experiences that bring people together to discover extraordinary films from around the world. It is through the art of cinema that we foster a community that is more informed, aware, and alive.
Diversity, Equity, Inclusion and Social Justice
SIFF believes that valuing and pursuing diversity, equity, inclusion and social justice is vital to our mission. We are dedicated to improving racial equity and social justice within our organization and our community. SIFF uses our unique position to share diverse stories and voices through our operations and impact while promoting accessibility for all people. We strive to foster diverse perspectives, equity and inclusion in all facets of our organization, from board to volunteer, from artist to audience and beyond.
SIFF is committed to...
Making our organization's culture more inclusive and affirming, acknowledging Seattle's Indigenous heritage, and creating more racially equitable and socially just outcomes both within our organization and through our community impact.
About The Position
The SIFF Cinema Floor Staff - Festival are responsible for ensuring excellent customer service and cinema going experiences to SIFF Cinema customers and guests.
Wage: $20.76/hour
Employment Duration: April 15 - May 30, 2025
Obligation: Candidates in this position should be available to work up to 20 hours per week
Reports to: SIFF Cinema Manager
PRIMARY DUTIES AND RESPONSIBILITIES
- Provide excellent customer service and positive cinema going experiences to all SIFF Cinema customers and guests
- Sell concession items while maintaining a balanced cash drawer and providing excellent customer service
- Complete all assigned tasks each shift; including concessions, opening, mid-shift, and closing tasks
- Maintain basic cleanliness in concession area, restrooms, lobby and theaters, including completing daily & weekly cleaning tasks, and the cleaning of auditoriums after each screening
- Conduct auditorium checks, as scheduled throughout the shift, for quality control of picture & sound presentation as well as ensuring audience members are not being disruptive
- Ensure concessions stock is properly maintained throughout shift
- Provide general information about SIFF and its programs to customers
- Communicate facilities issues and customer concerns to the Cinema Management Team
- Keep current on SIFF Festival programming, series and events, and schedules
- Assist with event set-up and breakdown, when needed
- Closing shift includes thoroughly cleaning concessions equipment, including popcorn machines.
- Other duties as assigned.
Qualifications
- 1 years of cash handling experience
- 1 years of customer service experience demonstrating excellence in
- Must be 21 years of age or older
- Current Food Handler's Card & Class 12 Mixologist Permit obtained in WA State, or ability to obtain them
- Ability to work a flexible part-time (approximately 10-25 hrs) schedule consisting of nights, weekends and holidays with open availability May 15-May 24
- Demonstrated commitment to racial equity
Desired
- Excellent interpersonal and professional communication skills
- Ability to multitask while maintaining customer-facing responsibilities
- High comfort level with computers and POS systems
- Enjoy working in a fast-paced, customer focused environment
- Cinema Experience working in a comparable environment (put higher)
- Love of independent cinema & film
SIFF believes in an equitable hiring process
- This is a Temporary part-time, hourly position.
- This role includes WA state sick time benefits, but otherwise does not include health benefits.
- This is an FLSA overtime eligible non-exempt position
- This position is a non-union position.
- Employees have access to discounts and passes to SIFF programming and programming and events hosted by neighboring Arts organizations
Work Environment: This position will work onsite at SIFF Cinemas in Seattle, WA during open hours, currently expected to be between 8am-2am.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to interact with patrons and coworkers, sit and stand for extended periods of time, physically assist patrons when needed, and lift up to 30 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
To Be Considered For This Role
Attach your resume and cover letter in PDF format detailing all relevant professional experience to the role and answer screening questions related to availability and experience.
AAP/EEO Statement: SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $21