What are the responsibilities and job description for the Traffic Greeter (Part-Time) position at Sight & Sound Theatres?
Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.
Job Summary: Provide an exceptional guest experience that creates an atmosphere of rest and wonder, preparing hearts for the gospel message. Provide genuine and timely service, park cars, coaches, and other vehicles efficiently, listen actively, and anticipate needs. Provide an exceptional employee experience characterized by a culture of trust and collaboration.
Essential Duties and Responsibilities:
- Embrace Sight and Sound’s Core Values and Culture.
- Partner with team members to provide an exceptional guest experience.
- Prepare the parking lot for guest arrival.
- Provide a visual and verbal greeting and identify needs while directing guests in various weather conditions.
- Ensure a safe and restful parking process.
- Proactively anticipate and respond to a wide variety of guest needs.
- Creatively problem-solve challenging situations.
- Diffuse, de-escalate, and resolve conflict situations.
- Develop strong team connections; Choose to be vulnerable; Engage in open and candid dialogue and feedback.
- Actively engage and assist other guest service teams with responsibilities as required.
- Partner with Guest Services teams for emergency situations.
- All other duties as assigned
Prerequisites:
- Strong communication and interpersonal skills; friendly, outgoing, approachable
- Effective discernment, problem-solving, and active listening
- Proven ability to remain positive and flexible with endurance in a fast-paced environment
- Ability to work a flexible schedule relating to show-run
- Positively and humbly serve guests and fellow team members with a sensitivity to their perspective
- High level of self-awareness and an ability to walk towards personal and professional growth
- Ability to walk towards conflict resolution
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Education
Preferred- High School or better
Behaviors
Preferred- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
