What are the responsibilities and job description for the Night Auditor (full time) Boutique Hotel position at Sightline Hospitality?
Sightline Hospitality is in search of full time Night Auditor for the soon to open Boutique Hotel in Moab, Utah.
This important overnight position helps support our guests, hotel security, and some important functions in our reservations system. Our ideal candidate is hard-working, friendly, and detail oriented and will efficiently operate all functions of the front desk to include financial reporting and distribution, check-in, check out, cash handling, problem solving and assisting in emergency response functions.
A COUPLE OF THINGS YOU SHOULD KNOW about this extraordinary place to work:
Moab offers unparalleled access to outdoor resources, including Arches and Canyonlands National Parks, the Colorado River, Dead Horse Point State Park, and the Manti-La Sal National Forest. Moab has become a mecca for hiking, mountain biking, off roading, rafting, kayaking, astronomy, geology and natural history and nature photography.
The hotel is completing a multimillion-dollar renovation of Motel 6 Moab into an advanced-design luxury boutique hotel aimed at outdoor and
adventure-seeking guests who prefer a unique and authentic hospitality experience. The rooms are being completely renovated to a 4 star specification level. The lobby and pool area are being substantially improved and are being completely repositioned to include a full bar and café and activated indoor and outdoor common areas.
About Sightline Hospitality
Sightline brings together people, places and possibilities to redefine hotel management. Whether you're big-brand, soft-brand, or standalone hotels, we believe in touching stays, the kind that stays with you long after you're gone.
About You
Our ideal candidate is a warm "person-person" who is welcoming and friendly, dedicated and detail-oriented, and we would love to find someone passionate about providing great service and welcoming our guests to Moab. Join a rare project with extraordinary people!
KEY RESPONSIBILITIES:
- To deliver Hotel standards to every guest.
- To follow all Company rules, regulations, and codes set forth in the handbook.
- To uphold the Company’s core values and always provide prompt guest service.
- To be neat and well-groomed in appearance.
- To be responsible for the smooth check in and check out of guests.
- Check figures, postings, and documents for accuracy.
- Record, store, access, and/or analyze computerized financial information.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit statistical, financial and accounting reports and tables. Audit and reconcile all revenue posting.
- To make sure that all cash handling, financial recording keeping and reporting procedures are followed with emphasis on guest privacy, accuracy, and proper handling of sensitive material.
- Take ownership of guest needs. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved to satisfaction.
- To demonstrate multi-tasking, maintain a positive and professional demeanour while on duty.
- To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
- To embrace the comprehensive safety initiatives and all hotel standards.
- To follow all emergency procedures set by Hotel.
- To attend and participate in ongoing training as assigned.
- To work in a supportive and flexible manner with other departments, in the spirit of “Teamwork.”
- To understand the rules and code of conduct of the Company and its progressive discipline guidelines in order to maintain Hotel standards.
- To carry out any other reasonable duties and responsibilities as assigned.
- Must be available to work a flexible schedule to include weekends and holidays as necessary for the success of the hotel.
- Must be reliable, dependable, and punctual as scheduled.
ESSENTIAL EXPERIENCE:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and Experience: Previous experience with hotel front desk or night audit highly preferred. Good computer skills and thorough understanding of accounting systems are required.
- Mathematical Skills: Ability to calculate figures and amounts as required using property management system software.
- Language Skills: Ability to read, compute, and follow all night audit procedures as trained.
- General Qualities: Must work well under pressure and confident in decision making abilities.
- Equipment/Machinery/Tools: Fax machine, copier, personal computer, network computer system and all relevant and required computer hardware, software, PBX systems, telephones, and calculator.
ESSENTIAL PHYSICAL ABILITIES:
- The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand and walk or sit alternatively depending on specific needs of day. Estimate 70% of time is spent sitting and 30% on feet.
- Have infrequent need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
- Have need to perform standing and walking activities related to inspecting property or guest rooms if needed.
- Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.
- Lifting/carrying less than 10 pounds frequently.
- Vision requirements: constant need to view computer screen, read, and compile audit reports and complete forms. Constant need to see small detail.
- Hearing requirements: constant need to communicate over telephone and in person.
FULL TIME BENEFITS:
- Medical, Dental and Vision insurance,
- Paid Time off and Holidays
- 401K retirement benefits
- Discounts at Sightline Hospitality managed hotels and restaurants.
Sightline Hospitality is an Equal Opportunity Employer and welcomes applicants and employees of all backgrounds. M/F/D/V/SO
