What are the responsibilities and job description for the ServiceNow Architect and Technical Lead Consultant position at Sigital?
Sigital is seeking an experienced ServiceNow Architect and Technical Lead to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital's delivery teams. We are a ServiceNow Specialist Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.
Primary responsibilities:
- Serves to design and oversee technical solutions that are leveraged for clients.
- Coordinate delivery efforts for a project to maximize.
- Project ownership- responsible for driving projects to successful completion.
- Routinely create net new deliverables from scratch.
- Designing solutions for customers they themselves will be implementing.
- Routinely works independently as an individual contributor with minimal supervision.
Ability to lead/coordinate development team efforts, including:
- Provide constructive feedback
- Drive solutioning conversations
- Conduct demos/show-backs
- Versatility with platform cross-function
- Ensure development team is adhering to project scope/timeline
Qualifications:
- Expertise with 3 years in ServiceNow consulting services and current position as a Technical Lead/Architect.
- Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use.
- Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
- Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.
- Must be able to source requirements, design solutions, implement and support features independently.
- US citizenship and US residence.
- Ability to wear multiple hats for an implementation.
- Strong communication skills (communicate and describe features, functionality, process and delivery concepts to customers clearly and fluidly).
- Certified System Administrator & Certified Application Development (required).
- Certified Implementation Specialist - ITSM, SPM, CSM or HRSD (2 required).
- ServiceNow HR Service Delivery Employee Center and/or Customer Service Portal UX design experience (required).
- ServiceNow CMDB & HAM certification and experience (preferred).
- Degree, preferably in Information Technology/Computer Science/Engineering
What Sigital offers:
- Remote FTE work
- Healthcare benefits
- 401K plan
- Working for a great ServiceNow Specialist Partner
