Part-Time Property Management Assistant

Position Summary

The Property Management Assistant will play a critical support role in ensuring efficient and professional property operations. This role is ideal for someone highly organized, proactive, and customer-service oriented, who enjoys working in a detail-driven environment. This position will assist with tenant relations, lease administration, maintenance coordination, financial support, and administrative duties.

Key Responsibilities

Tenant Relations

• Respond to tenant inquiries, concerns, and service requests promptly and professionally.

• Assist in resolving complaints and ensuring tenant satisfaction to support retention.

Lease Administration

• Support the preparation of leasing documents and maintain lease records.

• Assist in coordinating property tours and applicant screenings.

• Help execute lease signings and ensure required documentation is collected and filed.

Rent Collection & Tracking

• Assist with rent collection, track arrears, and follow up on late payments as needed.

• Support communication of rent policies and notices to tenants.

Maintenance Coordination

• Receive maintenance requests and coordinate with vendors to schedule work.

• Follow up on service completion and ensure tenant satisfaction.

• Maintain records of recurring maintenance schedules and service history.

Financial & Reporting Support

• Assist with tracking expenses and organizing documentation for financial reports.

• Support budget preparation and monthly reporting tasks.

• Help maintain organized digital and paper files for transactions and statements.

Vendor Management

• Maintain up-to-date vendor lists and track vendor performance.

• Obtain quotes for services and coordinate scheduling with contractors.

• Verify work completion and assist with invoice processing.

Property Inspections

• Conduct or assist with regular property inspections.

• Report any lease violations or maintenance needs to the Controller.

• Maintain inspection records and follow up on required actions.

Administrative Duties

• Answer phones and manage general correspondence with tenants and vendors.

• Maintain organized tenant and property records, both digital and paper-based.

• Support special projects or other duties as assigned.

Qualifications

• 1–3 years of administrative, property management, customer service, or office coordination experience preferred.

• Strong organizational skills with the ability to prioritize and manage multiple tasks.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with property management or accounting software is a plus.

• Professional, courteous, and responsive demeanor.

• Ability to work independently and take initiative.

• Familiarity with vendor coordination, lease documents, or rent tracking is beneficial.

Job Type: Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 18 – 22 per week

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $25