What are the responsibilities and job description for the Receptionist position at Sign Fab Inc?
The Receptionist is responsible for ensuring that each customer receives outstanding customer service by ensuring that telephones are promptly answered and directed to the appropriate personnel, ensuring that all catalog requests are answered in a timely manner, and providing support to all office personnel.
Essential Duties and Responsibilities:
- Responsible or ensuring that each customer receives outstanding customer service by ensuring that telephones are
- promptly answered and directed to the appropriate personnel.
- Responsible for greeting customers, vendors, applicants, and other guests in a professional and courteous manner.
- Responsible for maintaining all company files both electronically and physically in accordance to company policy and procedures.
- Responsible for ensuring reception area is clean and welcoming at all times.
- Responsible for assisting all departments with administrative needs, including but not limited to typing memos, correspondence, reports and/or other documents are requested.
- Responsible for ensuring outgoing mail is placed in mail receptacle in a timely manner.
- Responsible for respondent to catalog inquires.
- Responsible for maintaining a clean and organized work area.
- Responsible for acting as a backup for the accounting department and shipping coordinator.
Qualifications and Education Requirements
High School diploma/GED
Computer literate
Job Knowledge, Skills and Abilities
- Must be computer literate
- Must have excellent written and oral communication skills
- Must have superior telephone etiquette skills
- This position requires that the person be a highly organized, self-motivated individual who can work as part of a team and individually.
- Must have excellent punctuality and attendance
Physical Requirements
- Minimal physical exertion may be required
- Regularly required to sit for long periods of time
- Regularly required to bend or squat for short periods of time.
- Work Environment
- Works in an office environment
Will be required to perform other duties as requested, directed, or assigned by Sales Manager and/or Senior Management
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location:
- One location
Typical start time:
- 8AM
Typical end time:
- 4PM
Company's website:
- https://www.signfab.com/home
Company's Facebook page:
- https://www.facebook.com/SignFabInc
Work Location: In person
Salary : $16 - $17