What are the responsibilities and job description for the Sales Operations Analyst position at Sign In Solutions?
We’re looking for a talented and driven Sales Operations Analyst to join our team at Sign In Solutions. This role plays a critical role in supporting the sales team by providing data-driven insights, optimizing sales processes, and ensuring the efficiency of day-to-day operations. This individual will work closely with cross-functional teams, including Sales, Marketing, Finance, and IT, to drive alignment and support data analysis, forecasting, reporting, and system optimization.
If you thrive in a fast-paced, collaborative environment and are passionate about workplace technology, security, and SaaS solutions, this could be the perfect role for you!
This is a hybrid position based in St Petersburg, FL.
About Us:
Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organisations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG V, Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker).
Culture:
Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:
Customer 1st
Respect & Dignity
Accountability & Empowerment
Honestly & Positivity
We're Here To Win
Do Good & Give Back
Skills:
- Bachelor's degree in Business, Finance, Marketing, or related field.
- 2 years in sales operations, sales analysis, or a related field. Experience with CRM platforms Salesforce and Hubspot.
- Strong proficiency in Excel or Google Sheets (e.g., pivot tables, VLOOKUP, data analysis).
- Experience with sales performance metrics and KPIs.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and presentation skills.
- Ability to work independently and manage multiple projects.
Nice to Have:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Knowledge of sales compensation structures and incentive plans.
- Familiarity with forecasting tools and methodologies.
What You Will Be Doing:
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Prepare and deliver regular sales performance reports and dashboards for leadership.
- Provide actionable insights on sales activities, pipeline, and revenue forecasts.
- Streamline and optimize sales processes to improve efficiency and productivity.
- Identify bottlenecks and inefficiencies within the sales cycle and recommend solutions.
- Collaborate with sales leadership to ensure processes are aligned with overall business goals.
- Maintain and optimize the sales CRM system, Salesforce
- Ensure data integrity and accuracy within the CRM.
- Train and support sales teams on best practices for CRM usage.
- Assist in the preparation of sales forecasts and performance metrics.
- Work with Finance and Sales teams to align on budgeting and resource allocation.
- Track sales targets and provide visibility into progress towards goals.
- Support the sales compensation planning process.
- Ensure proper tracking and calculation of sales incentives, commissions, and bonuses.
- Monitor and report on compensation program effectiveness.
- Work with Marketing to ensure alignment on lead generation and follow-up processes.
- Collaborate with Finance to ensure accurate revenue reporting and forecasting.
- Coordinate with HR to ensure seamless onboarding and training for new sales hires.
This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands-on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.
Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:
Phone Interview with our People & Culture team
Virtual Technical Interview with the Hiring Manager
In-person interview to meet some of the team
We are an equal-opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
