What are the responsibilities and job description for the Customer Service/Receptionist position at Sign Pros, Inc.?
Sign Pros, Inc., located in Redmond, has been a leader in NW real estate and custom signs since 1978. We strive for fantastic customer service and produce top quality products. We are growing and looking for a qualified person to join our team.
Job Overview:
We are seeking a Customer Service/Receptionist to join our team. The ideal candidate will have strong organizational skills and be proficient in various office software applications. This position offers the opportunity to work in a dynamic customer service environment.
Duties:
- Answer incoming customer inquiries via phone, email, and in-person
- Entering web orders into our systems
- Process credit card payments for orders
-Completing 811 dig-alert locates process for each order as needed
- Coordinate with other departments to ensure customer satisfaction
- Perform general administrative tasks as needed
Requirements:
- Previous experience in a customer service role preferred
- Proficiency in Microsoft 360 and other office software
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Redmond, WA 98052 (Required)
Work Location: In person
Salary : $21
