Data & Referral Specialist - CCRR QA

Do you like collecting data to assist others?

Data and Referral Specialist

This position will support the integrity of our data collection system (TAM) and maintain efficient response to referral requests for technical assistance from DHS state partners.

Qualifications:

• Must have Bachelor’s Degree from an accredited institution in Education, Early Childhood Education, Family and Consumer Sciences or related field.
• One year of child care management experience required.
• Three years of experience in this or related field required.
• Experience training and coaching adult learners.
• Excellent writing, presentation, and communication skills.
• Physical examination and record of negative TB test results must be on file with Signal Centers.
• Dependable transportation, valid driver’s license and insurance required.
• Willingness to travel statewide, work some nights and weekends.
• Must be able to work from a remote home environment within the state of TN.
• All applicants are required to undergo a background check that ensure they are eligible to enter and work in child care centers in the state of Tennessee.

Core Values/Ethical Conduct:

• The ability to interact with staff, child care educators, Network Management, community partners and funders in a respectful and professional manner.
• The ability to create and embrace new ideas, creative problem solving, improve services and delivery methods.
• The ability to work cooperatively with staff, child care educators, Network Management, funders and community partners.
• The ability to be wise, accountable, and careful with use of resources and time.
• The ability to conduct oneself with honesty, reliability, and fairness, holding to our code of ethics.
• The ability to work fairly with staff, child care educators, Network Management, community partners and funders to support high quality services.

Under the direction of the Quality Assurance Coordinator, the Data and Referral Specialist will have the following responsibilities.

• Review internal statewide data for accuracy, requesting revisions from coaches when necessary.
•  Assign referral requests for technical assistance to the appropriate coaches.
•  Monitor and maintain a system for tracking outstanding referral requests and ensuring timely and appropriate responses.
• Demonstrate support of direct supervisor and network management to model integrity and professionalism.
• Commit to and demonstrate leadership development.
• Provide training, coaching, and technical assistance at times most convenient for our child care agencies and partners, which will require work on weeknights or weekends and may require overnight travel.
• Provide in-person training, coaching, and technical assistance to adult learners in both large group, small group, and individual settings.
• Participate in CCR&R Network Management meetings, local staff and partner meetings and other meetings called by DHS or partners.
• Serve as facilitator for Train-the-Trainer Institutes and Supplemental Trainings as requested.
• Author content for CCR&R newsletter/social media/website as requested.
• Collaborate with applicable State agencies.
•  Achieve and maintain First Aid/CPR instructor certification provided by CCR&R.
•  Achieve and maintain AIMHi ™ endorsement.
• Positively market the CCR&R Network to the community.
• Other duties as assigned by the supervisor.

Signal Centers is an equal opportunity employer and seeks to affirm the dignity and worth of every person in all that we do. It is, therefore, the policy of the organization to practice and ensure the fair and equitable treatment of all employees and to promote the full realization of this policy through all employment practices.