Coordinator - Sales / Client Retention

Post Location: Des Moines, IA

Schedule: Varied Schedule for the first 90 days to learn the business and attend Sales Training.

Pay Rate: $45K plus commission, uncapped earning potential, Top producer could achieve over $100,000 yearly

Requirements: 21 years of age, must obtain IA guard card, clean driving record, motivated, goal-oriented, 1 year customer service experience, ability to obtain a professional carry permit

Benefits:

• Tuition Assistance for PT/FT/Immediate Family Members (Bellevue University – online)
• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Signal of Des Moines is a dynamic and growing franchise. In 2024 they reached the top 10 in KPI’s across the network and achieved 3 Million in revenue. They have an incredible culture from the owner to the employees where the whole team has a belief in the company and its vision. To continue their growth and reach 5 million in revenue in 2025 they are seeking a motivated Sales Coordinator that can help them attain this goal.

Duties and Expectations:

• Ongoing and up to date use of HubSpot to document sales activity
• Minimum of 45 client contacts/week
• Year over year growth in pool lockups by 30% increase in client count.
• Patrol contracts per month (min)
• 1 small client dedicated post monthly
• 1 large account lead created monthly

- Required- Ability to obtain a Guard Card and Professional carry permit

• Must learn all accounts
• Minimum 45-hour work week
• On-Call Rotation Supervisor/Officer
• The sales Coordinator will be responsible and accountable for new revenue by conducting sales visits and focusing on our sales process to target profitable, recurring revenue
• Maximize existing client relationships to grow revenue by contract extensions, expanding services with affiliated properties, and annual rate increases to keep up with the growing labor wages and dynamic changes of the business.
• Maintain and develop a client and prospect database utilizing our proprietary CRM to assist with follow-up and actively manage your sales pipeline.
• Follow our 8 Week Plan to identify all vertical targets (Apartments, Food Processing, Walmart, Supply Chain, BOMA contacts, and many more) to determine the market opportunities and execute on your sales accountabilities activities to generate new lead opportunities directly impacting revenue. Perform market research also includes competitors and current/past client analysis.
• Delivering presentations in front of small and large groups (i.g. training sessions, webinars, and conference calls)
• KPI responsibility and accountability: Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R Over 90 days

Position Summary

The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will assist the Director in maintaining a healthy growing franchise through sales and client retention. Sales Coordinator must exhibit good customer service skills while working with clients and prospects in numerous business portfolios. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and subject to change.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose.
• Strategic Planning: Effective engagement, planning and execution of daily Franchise responsibilities while meeting established deadlines.
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you effectively manage the delivery of the Signal business model through key performance indicators while controlling company resources?
• Team Development: Communicate with clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed.
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can properly manage proposal pipeline, while reviewing and following up on incidents to maintain client relationships?

Responsibilities:

• The Sales Coordinator will be responsible and accountable for new revenue by conducting sales visits and focusing on our sales process to target profitable, recurring revenue
• Maximize existing client relationships to grow revenue by contract extensions, expanding services with affiliated properties, and annual rate increases to keep up with the growing labor wages and dynamic changes of the business.
• Maintain and develop a client and prospect database utilizing our proprietary CRM to assist with follow up and actively manage your sales pipeline.
• Follow our 8 Week Plan to identify all vertical targets (Apartments, Food Processing, Walmart, Supply Chain, BOMA contacts, and many more) to determine the market opportunities and execute on your sales accountabilities activities to generate new lead opportunities directly impacting revenue. Perform market research also includes competitors and current/past client analysis.
• Delivering presentations in front of small and large groups (i.g. training sessions, webinars, and conference calls)
• KPI responsibility and accountability: Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R Over 90 days.

Requirements:

• High school diploma or GED
• 2-5 years of Sales experience preferred
• Proven ability to achieve sales targets
• Excellent organization, oral, and written communication skills
• Must be self-motivated and comfortable working independently or in a team environment
• Ability to multi-task and manage priorities
• Adapt to established procedures and to help identify and solve problems
• Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
• Employment is contingent upon the results of background check and drug screen

?Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.