What are the responsibilities and job description for the Inside Sales Manager position at Signal Peak Silica LLC?
Job Title: Inside Sales Manager
Location: Houston, Texas
Status: Full-time, Exempt
Reports To: VP of Sales
Position Summary:
The Inside Sales Manager is responsible for building relationships, executing customer orders, and maintaining customer relationships through a detailed understanding of logistic costs and operational analysis. The ideal candidate will be an organized self-starter with the ability to address complex problems and contribute to the company's overall success.
Job Responsibilities:
- Customer Relationship Management:
- Follow up with customers on existing orders and initiate new orders.
- Build and maintain strong customer relationships.
- Collaboration with Operations:
- Work directly with the plant team to execute customer allocations and communicate product flow to customers.
- Production & Logistics Coordination:
- Collaborate with plants and external partners to understand capacity by location and production variations to create effective weekly and monthly plans.
- Order Management:
- Ensure timely execution of purchase orders and clearly communicate customer requirements and deadlines to stakeholders.
- Pricing Strategy:
- Develop an understanding of freight advantages, applicable costs, and market pricing to drive a strong pricing strategy that increases profitability.
- Forecast Management:
- Analyze forecast data, recommend adjustments based on demand and market trends, and communicate fulfillment requirements to logistics providers.
- Market Expansion:
- Actively grow and develop non-contract sales relationships to strengthen the company’s position in the spot market.
- Business Analysis:
- Support business decision-making with financial analysis, problem diagnosis, and operations analysis.
Education & Experience:
· Bachelor’s degree in Business or Supply Chain Management, preferred
· 2 to 3 years of supply chain and/or category experience, preferred
Knowledge, Skills, and Abilities:
· Relationship Building: Exceptional ability to build relationships with internal teams and external customers.
· Detail-Oriented: Ability to manage multiple projects efficiently in a fast-paced and dynamic environment.
· Strategic Alignment: Skill in aligning strategies with business plans and executing them effectively.
· Motivation and Initiative: Self-motivated and capable of working off hours when necessary.
· Organizational Skills: Strong time and task management, along with a sense of urgency.
· Analytical Skills: Strong ability to analyze data and provide actionable insights.
· Communication Skills: Excellent written, verbal, and presentation skills.
· Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with ERP systems.
· Interpersonal Skills: Team-oriented with effective communication skills across all organizational levels.
· Travel: Willingness to travel for customer meetings and operational requirements.
Equal Opportunity Employer:
SPS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company Overview:
Signal Peak Silica, LLC, (“SPS”) headquartered in Houston, TX, is a leading manufacturer and reseller of high quality frac sand operating facilities in Texas and Oklahoma. SPS is focused on providing high-quality frac sand in close proximity to its customers, while also being committed to protecting the health and safety of its employees and the communities it serves.