What are the responsibilities and job description for the Security Patrol Officer - Guard Card-Fast position at Signal Security?

Job Title : Part-Time / On-Call Security Officer

Company : Signal Security of Hawaii

About Us : Signal Security of Hawaii is a woman-owned, community-focused security company dedicated to providing safety, security, and peace of mind with aloha. We are committed to creating a safe environment for our clients, employees, and the local community.

Position Overview : We are seeking dependable, professional, and dedicated individuals to join our team as Part-Time / On-Call Security Officers. This role is ideal for those seeking flexible work opportunities with the ability to adjust their schedules as needed. If you’re looking for a position that fits into your life’s demands while providing meaningful work, this may be the perfect opportunity for you.

Schedule : This is a part-time, on-call position. Shifts may include days, nights, weekends, and holidays. Availability for last-minute assignments is a plus.

Position Summary :

A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Soft Skills :

Visioning : Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
Strategic Planning : Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
Financial Acumen : Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
Team Development : Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
Project Management : Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities :

Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions / post orders.

Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction / post orders.

The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations

Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.

Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.

Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.

Responsible for the care of any Signal equipment assigned during shift including radios, access keys / cards, uniforms, and devices, etc.

Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.

Consistently deescalate issues through communication in a professional and prompt manner.

Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements :

21 years of age or older

High school diploma or GED

Pass background check and drug test

Must have valid driver's license and good driving record

Must have reliable transportation

Complete training modules within first month

Excellent organization, oral, and written communication skills

Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

Must be able to move equipment weighing up to 20 pounds

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