What are the responsibilities and job description for the Strategic Account Manager position at Signal?
Title : Strategic Account Manager
Location : Omaha, NE (On-Site)
Department : Strategic Partnerships
Reports to : Strategic Partnerships Sales Operations Manager
Positions Supervised : NA
Travel Required : Occasional as to attend annual convention and to travel to accounts as needed, up to 25%
Compensation : Salary exempt; based on experience
Office Hours : Monday-Friday, 8am-5pm
Who We Are.
At Signal we make local ownership our strategy. We are the approachable global security brand, providing peace of mind to pursue passion in life for everyone who touches our brand. Our mission is to ensure our customers, owner-operators, and employees feel empowered in their communities and life.
We're your path forward, empowering you to become a subject matter expert supporting our network of customers and franchises who accelerate us into the future. As industry leaders, we invest in leading business technology and resources that free you to focus on developing your career. We're an opportunity to combine your passion to serve and your ambition to grow as you make a lasting investment in your future.
Your Role.
The Strategic Account Manager is responsible for managing and growing defined strategic accounts, creating comprehensive account plans, and conducting regular performance reviews to ensure alignment with client goals. This role requires a strategic thinker with strong relationship management skills who can drive value and growth within key accounts while providing leadership within the sales team and the organization as a whole. You will drive the sales process and be a key resource for franchise partners in closing deals. Your coordination between franchises and strategic accounts will be crucial in ensuring alignment and achieving mutual success.
What You'll Do in This Role.
Managing and Growing Strategic Accounts :
- Proactively manage a portfolio of defined strategic accounts, focusing on building long-term relationships and driving account growth.
- Identify opportunities to expand account relationships and increase revenue through cross-selling and upselling.
Strategic Account Planning :
KPI and Business Reviews :
Franchise Collaboration :
Onboarding of New Strategic Accounts :
Leadership and Team Collaboration :
Qualifications / Knowledge :
Skills / Abilities :
What's in it For You?
The Office Environment :
As part of the company, you can expect to work in a standard office setting where there is a positive team atmosphere. Our office is a collaborative space where cross-department projects are frequent. Occasional overtime may be required as business needs dictate. You will have exposure to moderate noise levels and on occasion outside weather conditions (walking between buildings, networking events).
Physical Demands :
Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator, computer keyboard, and phone. This description is intended to provide only basic guidelines for meeting job expectations.
Physical Demands key :
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs. / day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs. / day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs. / day)
O (Occasionally) - Walk, Reach above head, Climb, Crawl, Squat, Kneel, Bend, Carry 11 lbs. or more, Push / pull 11 lbs. or more
F (Frequently) - Stand, Sit, Handling / Finger dexterity, Reach outward, Carry 10 lbs. or less, Push / Pull 10 lbs. or less
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
