Inside Sales/Account Manager

Benefits:

• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  
  

Summary

Provides excellent customer service and accurately assesses all customer needs. Coordinates and

executes in-house marketing programs. Demonstrate a professional image of the Fully Promoted

brand at all times. Previous experience in an embroidery or promotional products shop helpful.

Essential Duties And Responsibilities

• Front Counter Sales – Serve as the first point of contact for walk-in and telephone
  
  
  

customers.

• Execute in house direct mailings.
• Assure customer satisfaction. Send thank you cards with orders.
• Respond to customer inquiries to determine needs, provide recommendations and
  
  
  

quotes and assist customers with the order process. Obtain information for future

contact

• Process customer orders. Accurately complete Work Order; obtain customer’s approval
  
  
  

and down payment

• Telemarketing Calls to Direct Mail Listing
• Telemarketing Calls to Existing Customer Files
• Telemarketing Calls to New Business Listings
• Telemarket No-Activity Customers
• Call Outstanding Quotations
• Prospecting via phone for new customers. Generate list of prospects through lead
  
  
  

groups or publications (Yellow Pages, Chamber of Commerce directory, etc.)

• Maintain a good working relationship with vendors to obtain quotes and follow up on
  
  
  

orders in process.

• Run Bi-monthly Specials Campaign
• Implement Marketing Strategies from Marketing Planner. Execute in-house marketing,
  
  
  

working with Owner/Marketing Representative

• Enter contact names into database for appropriate follow up
• Contact customers when the order is ready
• Obtain referrals; determine contact name and phone number, and provide follow up with
  
  
  

that referral

• Maintain an organized; clean and professional store appearance at all times.
  
  
  

Base Salary $18-$20/hr with 5% Commission on closed sales.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.