Closing Coordinator

POSITION OVERVIEW

Liberty Title & Escrow, under the Fidelity National Financial (FNF) family of companies, is a leading provider of title insurance and settlement services, dedicated to delivering exceptional customer service and ensuring smooth real estate transactions. We are looking for a Closing Specialist who is detail oriented, organized, and passionate about providing exceptional customer service. This role is responsible for coordinating real estate closings while serving as a key point of contact for customers, lenders, attorneys, and internal teams. The ideal candidate is not only experienced in closing procedures but also thrives in a collaborative environment and understands the importance of a positive customer experience. This position will primarily support West Coast customers, requiring Pacific Time business hours: Monday – Friday, 8:30AM PST – 5:00PM PST (11:30AM EST – 8:00PM EST).

LOCATION

• This position can sit 100% remote. If located near Warwick, RI – some onsite may be required.
• Ability to travel 5-10% for onsite trainings as required.

DUTIES & RESPONSIBILITIES

• Manage a pipeline of real estate transactions.
• Responsible for reviewing closing documents for approval and communication with all parties.
• Prepare and review Closing Disclosures (CDs), ALTA settlement statements, and all closing documents in compliance with lender and regulatory requirements.
• Request, review, and/or update: real estate property taxes, homeowner and condo insurance, payoffs, condo/HOA fees, final water/sewer bills, commission statements.
• Obtain required financial information related to the transaction such as tax and fee amounts, agent commissions and seller payment.
• Provide lenders with necessary information to prepare closing figures such as: preliminary closing statements, title commitments/CPL’s, taxes, insurance, and payoffs.
• Ensure title is clear by working with Title Department prior to closing and in accordance with company policies, practices and procedures.
• Provide responsive and professional customer service to all parties, including buyers, sellers, lenders, real estate agents, and attorneys.
• Schedule closings and maintain regular communication with clients to ensure clarity and confidence throughout the process.
• Coordinate closely with internal departments – such as title, post-closing, funding/disbursements – to keep all transactions on track and compliant.
• Ensure that plot plans are ordered and received in a timely manner if required.
• Confirm financial aspects of file are balanced and correct to ensure accurate disbursement of funds and preparation of checks or wires.
• Review closing package for completeness prior to closing.
• Coordinate with notary, attorney or signing agent and serve as point of contact regarding the transaction during the closing.
• Act as a knowledgeable source and liaison for customers, helping to resolve any issues or questions, promptly and professionally.
• Maintain transaction files in compliance with company policies, underwriter requirements, and state regulations.
• Process pipeline of files within title production system, following department procedures.
• Collaborate with internal teams/departments to ensure seamless transactions.
• Responsible for ensuring closing schedule is accurate and closing packages are in for checks or for review the day before closing.
• Review daily reports to ensure completion of assigned team duties and work with manager to ensure coverage of outstanding duties.
• Confirm all internal approvals are obtained during each phase of the process and prior to closing.
• Serve as resource for purposes of fielding inquiries for title quotes and estimates.
• Maintain open communication with team members and management to communicate new policies and procedures while relaying issues to supervisor.
• Responsible to work collaboratively with others (internally and externally) to achieve common objects, goals and results.
• Other job duties as assigned.

MINIMUM REQUIREMENTS

• High School Diploma or equivalent.
• Associate degree, or Bachelor’s degree, in Paralegal studies or related field, or equivalent combination of education, work and experience.
• Previous processing experience in residential and commercial transactions.
• Excellent written and oral communication skills.
• Strong customer service skills.
• Proficiency with personal computers and Microsoft Outlook
• Ability to use PC and widely used software packages, e.g., spreadsheets/Excel, word processing/Word.
• Ability to learn new software packages as necessary or have experience with company operating system.
• Ability to collaborate with colleagues.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.

PREFERRED EXPERIENCE

• Previous paralegal experience in Title Industry.
• Knowledge of title insurance regulations and industry best practices.

COMPENSATION and BENEFITS

This position has the potential to earn compensation in the range of $60,000 - $70,000 based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

EQUAL OPPORTUNITY POLICY

FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Application Question(s):

• Please confirm you are able to work the required shift: Pacific Time business hours: Monday – Friday, 8:30AM PST – 5:00PM PST (11:30AM EST – 8:00PM EST)

Experience:

• Closing/Processing: 2 years (Required)

Work Location: Hybrid remote in Warwick, RI 02886

Salary : $60,000 - $70,000