What are the responsibilities and job description for the Retail Marketing Rep (RMR) position at Signature Heating Cooling and Plumbing?
ABOUT SIGNATURE
Signature Heating, Cooling, Plumbing, and Electrical is a trusted service provider in Albuquerque, NM, specializing in comprehensive HVAC, plumbing, and electrical solutions for residential and commercial clients. With a commitment to excellence, the company offers a wide range of services, including installation, repair, and maintenance, ensuring comfort, safety, and efficiency in every home and business. Known for its skilled technicians and exceptional customer service, Signature provides high-quality workmanship and reliable solutions tailored to meet each customer’s unique needs. Whether it's keeping your home cozy year-round, ensuring your plumbing runs smoothly, or addressing electrical issues, Signature Heating, Cooling, Plumbing, and Electrical is the name you can count on in Albuquerque.
BENEFITS
In addition to a competitive salary and benefits package, we offer:
- A culture that values effort and rewards results
- Health, dental, and vision insurance with low employee contributions
- Affordable company-sponsored healthcare plans
- Health savings account or flexible savings account available
- Paid vacation and sick time plus six paid holidays each year
- 401(k) retirement savings options with company match
- Company paid life and AD&D insurance
- Low-cost supplemental insurance offerings including accident, additional life, critical illness, and disability
- Weekly pay
JOB SUMMARY
The Retail Marketing Representative serves as the face of Signature in retail environments. They are responsible for engaging prospective new customers, making a strong positive impression, and securing sales leads.
DUTIES & RESPONSIBILITIES
- Display a positive, upbeat, enthusiastic, and friendly demeanor at all times.
- Proactively interact with prospective customers and engage them in conversation.
- Set appointments for the purchase of new air conditioning/heating equipment and/or water heaters.
- Provide information to customers to help them in their purchasing decisions for Rite Way's products and services.
- Travel to retail outlet and perform work independently and with little to no supervision.
- Accurately and timely processes leads into the leads capture application.
- Communicate with manager daily regarding leads generated.
- Maintain table/booth with information regarding Company products and services.
- Observes all safety and company rules and regulations in the performance of duties.
- Treat all customers as a priority.
- Attends all training programs as required.
- This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
COMPETENCIES FOR SUCCESS
- Communication
- Customer Focus
- Dependability/Productivity
- Interpersonal Skills
- Organization Skills
- Quality
- Results Orientation
- Sales Goals
- Sense of Urgency
REQUIRED SKLLS & ABILITIES
- Ability to quickly engage with people.
- Salesmanship and persuasiveness.
- Possess a thorough understanding of our products and services to effectively communicate their benefits to prospective new customers.
- Must pass background check and drug screening.
EDUCATION & EXPERIENCE
- Experience in setting appointments or sales of some type is a plus, but not required.
- Excellent personal hygiene and professional appearance are required.
PHYSICAL DEMANDS
- Must be able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
- Must be able to continually stand for extended periods of time in indoor conditions.
WORK ENVIRONMENT & CONDITIONS
- Work in this position is generally conducted in a retail sales environment.
- This position requires continuous standing for at least four hours at a time.
- Periodic meetings will be attended at the corporate office.
WORK SCHEDULE
- Shifts consist of up to 30 hours per week and may vary based on business needs and seasonality. Assigned shifts will generally be scheduled between 9AM and 9PM, Sunday through Saturday. Evening and weekend work is required.
REMOTE WORK ELIGIBILITY
- Not Eligible
EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
Signature is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.
