What are the responsibilities and job description for the CRM LEAD position at Signature IT World Inc?
Key Skills: SAP ECC CRM and S/4HANA Service Management
Role description:
- The CRM Lead / SME Functional Lead should have in-depth functional knowledge of the SAP system and CRM move to S/4 and have hands-on cross-functional experience. The Functional Lead shall be responsible for gathering requirements and subsequent design and build deliverables.
- Move the current CRM Business capabilities including functionality, functional and technical objects, configuration, code, and data into S/4HANA for the following CRM modules:
- Account Management
- Contract Management
- Request Management
- Case Management
- Task Management
- Knowledge Management
- Move the current CAMS ERP Middleware (RFCs and BDOCs) into S/4HANA).
