What are the responsibilities and job description for the Account Manager position at Signature Landscape?
Signature Landscape is seeking a highly motivated, organized, and client-focused professional to join our growing Kansas City business as an Account Manager.
The Company
We have been putting our Signature on Kansas City’s landscapes since 1989, cultivating manicured grounds, healthy plants, and vibrant flowers. The roots of our business, however, have always been our people. Our teams are built on a foundation of respect, trust, and honesty; take care of people first and they’ll take care of providing the exceptional service that every client experiences with Signature Landscape. At Signature operate with a vision of excellence, best practices, and the right tools to benefit our commercial clients for both grounds maintenance and winter services. We serve the area’s premier commercial properties and communities.
The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you’ll:
- Achieve revenue, profitability, and contract renewal goals.
- Build relationships with Signature Landscape clients and ensure client satisfaction.
- Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication with proper urgency.
- Proactively promote and sell any possible landscape enhancements to existing customers.
- Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Lead in the resolution of customer problems or concerns.
- Ensure renewals of each current account within the customer portfolio.
If this sounds exciting to you, we are seeking a leader with these qualifications:
- 3 years' experience in the landscape industry in an account management or similar capacity
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience managing sales and estimation processes (job costing, proposals, etc.)
- Exceptional interpersonal communication and relationship building skills.
- A Winning Attitude!
As a Signature Landscape Account Manager, you will enjoy:
- Competitive salary, plus a healthy performance and retention-based incentive program
- Company vehicle or monthly stipend package
- Paid vacation and holidays
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Professional development opportunities
- Exceptional company culture
