Administrative Assistant/Receptionist

Job Title: Administrative Assistant/Receptionist

Location: Sarasota/Lakewood Ranch

Reports To: Director of Operations/CFO

Job Summary:

The Administrative Assistant/Receptionistr will play a critical role in the day-to-day operations of the Community Association Management company. The ideal candidate will have 1-3 years of experience in Community Association Management industry, along with strong customer service skills. The Administrative Assistant/Receptionist will be responsible for providing administrative support to ensuring efficient communication between residents, board members, and management staff.

Key Responsibilities:

Administrative Support:

· Assist the Community Association Managers and Chief Financial Officer with daily tasks and projects.

· Manage office communications, including phone calls, emails, and correspondence.

· Maintain organized records and files, both physical and digital.

· Coordinate scheduling and logistics for meetings, events, and inspections.

Accounting and Financial Tasks:

· Process accounts payable and receivable, ensuring timely and accurate payments.

· Distribute financial statements and invoices to homeowners.

Customer Service:

· Serve as the primary point of contact for homeowners, addressing inquiries and resolving issues promptly.

· Provide exceptional customer service, maintaining a professional and courteous demeanor.

· Coordinate with vendors and contractors for maintenance and repair work.

· Assist in managing homeowner requests and ensuring timely resolution.

Compliance and Documentation:

· Maintain accurate records of community documents, including governing documents, insurance policies, and vendor contracts.

· Assist in the preparation and filing of required documents and reports.

General Office Duties:

· Order and maintain office supplies and equipment.

· Assist with special projects and perform other duties as assigned.

Qualifications:

· 1-3 years of experience in the Community Association Management (CAM) industry.

· Strong accounting skills and experience with financial tasks.

· Excellent customer service and communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Knowledge of Florida Statutes Chapter 718 & 720 is preferred.

· Ability to multitask, prioritize, and manage time effectively.

· Strong organizational skills and attention to detail.

· High school diploma or equivalent; additional education or certification in CAM or accounting is a plus.

Working Conditions:

Office environment setting.

Regular business hours 8:30am to 5:00pm

Compensation:

Competitive salary based on experience. Range $18.00 to $22.00/hour

Benefits package including health insurance, paid time off, and professional development opportunities.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $18 - $22