What are the responsibilities and job description for the Bi-Lingual Orthodontic Treatment Coordinator position at Signature Smiles?
Position: Orthodontic Treatment Coordinator
The Orthodontic Treatment Coordinator conducts the initial consultations with new patients, explaining the treatment options, processes, expectations, and outcomes. This role manages the financial aspects of treatment, including discussing payment plans, verifying insurance benefits, and helping patients understand their financial responsibilities working to ensure that financial arrangements are clear and manageable for patients. Your responsibilities will include:
- Verify insurance and benefits for orthodontic treatment to help patient understand the financial responsibilities.
- Coordinate appointments for treatment and follow-up visits and address any patient concerns or complaints, ensuring their experience is positive.
- Provide education and guidance to patients and their families regarding orthodontic care, including how to maintain oral hygiene with braces or aligners.
- Coordinate with other dental or medical professionals for patient referrals, ensuring a smooth transition for the patient.
- Prepare and present cases to the orthodontist with all relevant information, aiding in treatment decisions.
- Conduct post-treatment follow-ups to gauge patient satisfaction and address any concerns.
Experience:
- Bi-Lingual: Spanish
- Minimum 1 year of sales/customer service within the medical, dental, optical industry, or relevant industry experience required.
- Previous orthodontic experience preferred.
What We Offer:
- A positive and inclusive workplace that encourages work-life balance.
- The opportunity to be part of a supportive and talented team.
- The chance to be your authentic self while contributing to our mission of exceptional patient care.
If you're an enthusiastic and dedicated professional looking to make a difference in orthodontics while enjoying a rewarding work environment, we want to hear from you!
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $19 - $23
