What are the responsibilities and job description for the Client Services Associate position at Signature Solutions?
As a fast-growing company dedicated to helping customers with the best communication solutions available. Our focus is on delivering exceptional service and ensuring that clients receive customer service that exceeds their expectations. As we continue to expand, we are seeking a Client Services Associate to join our team and play an important role in driving success through direct customer consultation and support.
As a Client Services Associate, you will be responsible for building strong relationships with customers, providing personalized consultations, and promoting the products and services that best suit their needs. This role requires working directly with customers, engaging in customer interactions to establish trust, offer unique solutions, and help increase customer satisfaction. Your ability to connect with people, understand their needs, and provide expert guidance will directly impact the success of both individual customers and our company. If you’re ready to join a passionate team and help us expand our customer outreach, our Client Services Associate is the job for you!
Client Services Associate Responsibilities:
- Offer unique product and service plans tailored to specific customer needs.
- Build and maintain strong relationships with customers to ensure ongoing satisfaction and loyalty.
- Provide expert guidance on our products and services, helping customers find solutions to assist the sales team during the closing process.
- Attend weekly campaign development meetings with all Client Services Associates.
- Handle customer inquiries, resolve concerns, and ensure customer satisfaction.
- Identify sales opportunities and work towards achieving sales goals and targets.
Client Services Associate Requirements:
- High school Diploma or equivalent.
- Prior experience in sales or customer relations is preferred.
- Superb communication skills and the ability to engage with people from all backgrounds.
- A results-driven mindset with a focus on meeting sales targets and goals.
- Ability to work independently and manage your schedule efficiently.
- Strong problem-solving skills. Ensuring every customer’s needs are prioritized and efficiently addressed.
Job Type: Full-time
Pay: $750.00 - $1,250.00 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Alexandria, VA (Required)
Ability to Relocate:
- Alexandria, VA: Relocate before starting work (Required)
Work Location: In person
Salary : $750 - $1,250
