What are the responsibilities and job description for the Scheduling Coordinator position at SignatureCare Home Health?
Signature Care Services mission is to provide planned, integrated, compassionate excellent healthcare and improve quality of life. We are seeking skilled staff which will provide a safe, caring environment for our senior clients and clients with disabilities.
Job Summary:
Responsible for taking new referrals, matching workers with the case and managing the ongoing client needs keeping continuity as the priority aspect of the process.
Responsibilities:
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*Takes incoming referrals without delay. *Actively works to encourage departmental growth (networking). *Cooperates with Scheduling Manager regarding investigation of client complaints/concerns. Remains calm, non-defensive and helpful in finding appropriate resolution. *Cooperates regarding new processes developed to improve workflow and efficiency. *Files all incoming documents timely and efficiently keeping all HIPAA information secured. *Prints and distributes weekly accurate schedules. *Reports staff who service clients outside the scheduled times without notification to the office. *Receives and follows up on faxes received from answering service each morning. *Takes and gives report from/to On-Call each morning. *Reports all complaints and/or problems related to off hour issues (answering service) or On-call. *Participates in the QA Committee & orientation process as requested. *Cooperates with Scheduling Manager regarding scheduling projects as designated by the Agency Manager to improve internal scheduling processes. *Other duties as assigned. *Opens all staff requests within 48 hours of receipt. *Reviews staff paperwork for accuracy/completeness to ensure medical records are up to date. *Enforces the Agency’s disciplinary process without prejudice or discrimination. *Notifies the Agency of emergencies, sickness, and other imminent occurrences that may affect the client caseload as quickly as possible relative to the event’s occurrence. *Submits written time requests 2 weeks or more in advance of planned time off. *Adherence to the Passport Program Code of Ethics/Conduct.
Functional Abilities:
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*Is able to carry bundles upstairs weighing up to 10 pounds. *Must be able to stoop and bend. *Must be able to hear and effectively communicate in English.
Qualifications:
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*High School graduate (or equivalent), *1-year recent experience as a scheduling coordinator in a home services agency or related field *Ability multi-task and a Propensity for working with and helping people *Must pass a criminal background check.
Benefits
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*Weekly Pay * Free early access to your pay through Homebase.
Location:
South Euclid, Ohio
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About SignatureCare Home Health : SignatureCare Home Health is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at signaturecare.agency.
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